Parts & After Market Manager at Sandvik Mining & Rock Technology
Job Overview
Parts & After Market Manager at Sandvik Mining & Rock Technology
Parts & After Market Manager at Sandvik Mining & Rock Technology
Sandvik Mining & Rock Technology
Location Tanzania, Mwanza, Tanzania
Job requisition id R0050966
Job Profile:
Develop customer relationships and an effective sales team to execute the sales strategy, identify and follow-up sales opportunities, meet required revenue targets, drive profitable results and gain market share.
Responsibilities:
- Know and understand customers business (revenue base, geographical area, sales potential, business cycle and decision makers)
- Know and understand market challenges and competitor presence
- Provide significant input into strategic plans for the continued expansion of revenue within the area and in the region
- Work with Product Specialists, PSSR, CSC on customer strategies that will affect the revenue and business profitability of the business
- Recruit, mentor, motivate, train, evaluate, lead and coach sales team members (Where appropriate) to accomplish the goals and objectives
- Prospecting, developing, and expanding new business
- Assist CSC/PSSR with project proposal preparation
- Grow and retain existing accounts by presenting new solutions and services to clients
- Review competitors’ offering and price and determine strategies to improve market penetration
Key Performance Indicators
- Invoice vs budget/forecast
- Product mix/focus
- E-business sales growth
- Inventory performance
- Order fill rate
- NPS (Net Promoter Score) – per account
Your profile
- Degree in Engineering (Mechanical/Electrical) or Business Management
- Commercial or Business qualification
- 5 years experience in Sales Management
- Extensive experience in managing customer relationship
- Well-developed understanding of customer and market dynamics and requirements
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