3 Job Opportunities at Karama Lodge (Wilderness Trails LTD)

3 Job Opportunities at Karama Lodge (Wilderness Trails LTD)

3 Job Opportunities

Company: Karama Lodge (Wilderness Trails LTD)

1.  Position: Sales And Reservations

Company: Karama Lodge (Wilderness Trails LTD)

Responsibilities:

• Provide information to customers regarding booking and reservation services for hotels, flights, or other travel services
• Answer customer inquiries about pricing, availability, and accommodations
• Book reservations for customers based on their specific needs and preferences
• Process payments and send confirmation details to customers
• Manage customer accounts and update reservation records as needed
• Handle changes, cancellations, and complaints from customers
• Coordinate with other team members and departments to ensure smooth operation
• Stay informed about current promotions and packages to provide the best options for customers
• Maintain a high level of customer service to ensure customer satisfaction and repeat business
• Attend to clients upon arrival and departure.
• All necessary filing.
• Posting and overseeing all stock.

Requirement:

• Ability to work in a team
• Fluent in English and Swahili written and spoken
• Excellent communication skill
• At least a Degree in a relevant field
• Flexible with shift times
• Excellent customer service skills
• Understanding of the hotel and tourism industry
• Ability to work long hours.

How to Apply:

Send applications to: [email protected]

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2. Position: Cook

Company: Karama Lodge (Wilderness Trails LTD)

Responsibilities:

• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food with various utensils or grillers
• Familiarization with hotel menus
• Ensure great presentation by dressing dishes before they are served
• Keep a sanitised and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check the quality of ingredients
• Monitor stock and place orders when there are shortages
• Prepares foods to the specifications of the client
• Prepares food before the arrival of guests
• Assists other cooks during the food assembly process

Requirement:

• Proven experience as a cook
• Experience in using cutting tools, cookware and bakeware
• Knowledge of various cooking procedures and methods (grilling, baking, boiling etc.)
• Ability to follow all sanitation procedures
• Ability to work in a team
• Fluent in English and Swahili
• Excellent communication skills
• Excellent physical condition and stamina
• At least a Diploma from a culinary school
• Flexible with shift times
• Knowledge of international and local cuisine
• Ability to work long hours.

Send applications to: [email protected]

3. Position: Barman/Woman

Company: Karama Lodge (Wilderness Trails LTD)

Key Responsibilities

• Mix and serve alcoholic and non-alcoholic beverages according to standardized recipes or customized requests from customers.
• Engage with guests in a friendly and courteous manner, ensuring their experience at the bar is enjoyable.
• Address guest inquiries, suggestions, and complaints professionally.
• Ensure the bar is clean, organized, and fully stocked with necessary supplies at all times. This includes cleaning glasses, bar tools, and equipment.
• Monitor bar inventory levels and communicate with management regarding stock needs. Assist in restocking and ordering supplies when required.
• Manage cash registers, process payments accurately, and handle transactions, including opening and closing duties.
• Comply with food safety, alcohol service regulations, and company policies to ensure the safety of both guests and staff.
• Present beverages in a visually appealing manner to enhance the guest experience, keeping in line with the establishment’s standards.
• Collaborate with kitchen staff, waiters, and management to provide seamless service and support during busy shifts.
• Operate bar tools and equipment, including blenders, mixers, and pourers. Maintain equipment in good working condition and report any malfunctions to management.
• Keep up-to-date with new drink recipes, trends in the beverage industry, and seasonal specials to enhance the bar’s offerings.
• Recommend beverages, upsell premium drinks, and promote any specials or new cocktails to guests.
• Assist in opening and closing duties, including cleaning, stock checks, and ensuring everything is in place for the next shift.
• Adhere to alcohol serving guidelines and laws, such as verifying age requirements and monitoring guest consumption.
• Assist with special events, including setting up, preparing signature cocktails, and providing bar services for private functions or large parties.
• Address any guest issues or bar-related challenges swiftly and effectively, ensuring minimal disruption to operations and guest satisfaction.

Qualifications

• Minimum of 2 years of experience working as a Barman or in a similar role within the hospitality industry.
• Proven experience with drink preparation, bartending techniques, and beverage presentation.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong knowledge of bar tools, equipment, and cocktail recipes.
• Must be detail-oriented, with a focus on cleanliness and organization.
• Ability to stand for long periods and work flexible hours, including nights, weekends, and holidays.
• Knowledge of inventory management and basic mathematics for handling cash and balancing registers.

Send applications to: [email protected]

3 Job Opportunities at Karama Lodge (Wilderness Trails LTD)