Regional Dispatcher Job Opportunities at Jaza Energy Inc
Job Overview
Regional Dispatcher Job Opportunities at Jaza Energy Inc
Regional Dispatcher at Jaza Energy Inc April 2026
Job role
Company Overview:
Jaza is working to power Sub-Saharan Africa. We build solar-powered shops which charge batteries customers use to power their homes. Since 2022, we’ve achieved over 4 million battery swaps, providing approximately 225,000 people access to clean, affordable energy.
We employ women from each community (known as Jaza Stars) to run the service, empowering our team to become leaders, entrepreneurs and drivers of economic growth within their communities. For more information on what we are building, check out www.jazaenergy.com and watch the video the BBC made about Jaza here
Position Overview:
The Regional Jazastars Administrator is the owner of the Regional Inventory & Contractor Relations management and reports to the Regional Coordinator. The Administrator position will be responsible for managing regional inventory, enforcing the implementation of Inventory management policies and managing the process of inventory request, allocation, shipping and receiving, tracking and monitoring and auditing.
Duties and responsibilities:
Dispatch planning and execution control
Own daily and weekly dispatch plans aligned to outbound demand and deployment schedules
Build optimised vehicle loads and assign routes before dispatch windows open
Cluster deliveries by territory to maximise route density and reduce cost per drop
Maintain forward visibility of delivery demand and confirm capacity in advance
Ensure no vehicle departs without confirmed staging, documentation, and system validation
Delivery documentation and order integrity
Validate all outbound documentation before dispatch including delivery notes, serial records, and site details
Enforce system-based dispatch execution with no reliance on informal communication channels
Conduct load and label verification to ensure alignment between physical and system records
Capture real-time dispatch and delivery updates in system tools
Maintain full integrity between dispatch plan, executed delivery, and recorded outcome
Fleet and driver management
Conduct daily driver and vehicle readiness checks before dispatch
Monitor all active deliveries in real time using GPS and dispatch tools
Provide active operational support during delivery execution to resolve issues early
Manage both internal fleet and 3PL drivers to the same delivery standards
Conduct structured end-of-day debriefs with full POD and exception closure
PL and transport partner management
Track and enforce SLA performance across all 3PL partners
Confirm vehicle and capacity availability ahead of dispatch cycles
Document and escalate all partner performance failures with supporting data
Support cost and performance reviews through route-level insights
Maintain performance visibility across availability, delivery quality, and compliance
Delivery performance and DIFOT management
Own daily DIFOT performance tracking and reporting
Identify and separate transport-driven vs upstream delivery failures
Maintain a structured failed delivery log with root cause and corrective action
Trigger route or process reviews for recurring delivery failures
Report delivery performance trends and risks to Supply Chain leadership
Reverse logistics coordination
Validate all returned inventory against return orders before warehouse handover
Enforce strict control on undocumented returns with quarantine and escalation
Ensure complete and accurate handover of returns to Inventory Controller
Maintain traceability of all reverse logistics movements
Freight optimisation and cost control
Track cost per delivery run and identify cost drivers across routes
Flag inefficiencies including low utilisation, poor clustering, and excess 3PL usage
Support route optimisation and cost reduction initiatives
Monitor internal fleet metrics including fuel usage and operational anomalies
Requirements:
Bachelor in Procurement and supply
1-2 years of experience
Has experience in managing warehouses
Ability to analyse route efficiency, utilisation, and cost-to-serve drivers
Hands-on experience with GPS tracking and real-time fleet monitoring
Strong understanding of last-mile logistics constraints in emerging markets
Strong working knowledge of dispatch planning and route optimisation tools
Proven ability to manage DIFOT performance in last-mile logistics operations
Ability to manage high-pressure delivery environments with multiple variables
High execution focus with proactive issue resolution and escalation discipline
How to Apply:
