Assistant Manager: Card Systems at I&M Bank Tanzania

Assistant Manager: Card Systems at I&M Bank Tanzania

Assistant Manager: Card Systems

Company: I&M Bank Tanzania

Industry: Banking / Financial Services & Technology

Location: Dar es Salaam, Tanzania

Job Type: Full-Time

Career Level: Middle / Senior Level

Application Deadline: November 10, 2026

Job ID: 149953

Job Overview

I&M Bank Tanzania is seeking an Assistant Manager: Card Systems to oversee the bank’s end-to-end card payment technology infrastructure, switching systems, and card management platforms across Tanzania and its group subsidiaries. Working closely with cross-functional teams and application vendors, the role ensures 24/7 high availability, system performance tuning, card API integration, disaster recovery (DR) management, and strict compliance with global card scheme standards and security protocols (such as PCI-DSS and ISO 27001).

Key Responsibilities

• 24/7 Operational Support & Incident Escalation: Provide continuous L2/L3 technical support for core card systems across the bank and group entities, managing system configurations, end-of-day (EOD) processing, and root cause analysis for incidents.

• Switching & Network Management: Maintain seamless integration and high availability across the WAY4 switch platform, DR environments, ATMs, and branded card payment scheme networks (e.g., Visa, Mastercard).

• Card APIs & System Development: Develop, test, and deploy Card APIs, integration scripts, fixes, and automation tools to optimize card services and processing capabilities.

• Security & Compliance: Enforce Key Management controls, regulatory guidelines, and security frameworks including PCI-DSS, FIPS, ISO 27001, and NIST; manage user access lifecycles and implement internal audit recommendations.

• Vendor & Log Management: Partner with application vendors to review system logs, fine-tune card switching rules, manage log rotations, and evaluate risk classifiers.

• Team Coaching & Change Governance: Mentor technical staff, document card system architecture and configuration changes, and lead operational change management transitions.

Requirements & Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a closely related discipline.

• 5 to 6 years of relevant hands-on technical experience in card systems management, payment switching, or electronic banking infrastructure within a commercial bank or financial institution.

• Technical certifications or working proficiency in Oracle, SQL, PL-SQL, Java, C++, or .NET.

• Strong expertise in card payment switching technologies, ISO 8583 message protocols, and scheme network operations.

• Working knowledge of server operating systems including UNIX, Linux, Microsoft Windows Server, or Solaris.

• In-depth understanding of IT security frameworks, PCI-DSS compliance, and IT governance best practices.

How to Apply

Deadline: November 10, 2026.

Interested candidates should send their CV to: Email: [email protected]