Spa Therapist at Mwiba Holdings Limited

Spa Therapist at Mwiba Holdings Limited

Spa Therapist

Mwiba Holdings Limited

Simiyu

Mwiba Holdings Limited is registered Tanzanian Company under Companies Ordinance (Cap. 212) and a leading Hospitality company.

Mwiba Holdings Limited is registered Tanzanian Company under Companies Ordinance (Cap. 212) and a leading Hospitality company with its Operations in Arusha, Meatu-Simiyu and Mara Regions. We are currently looking for Spa Therapist to be part of our Legendary Expedition Team.

Role Summary:

• Spa Therapist is responsible for providing a range of therapeutic massages, beauty treatments, and wellness therapies to the guests based on their needs and preferences.
• Acknowledge and respond to relevant customer queries, needs and expectations Notify supervisors on any damages, deficits and disturbances.
• Cleaning and sanitizing work areas, changing treatment room sheets and sterilizing all instruments and equipment before each use.
• Ensures that a high standard of services is maintained throughout the spa.
• Maintain positive guest relations at all times and maintain client details and confidentiality.
• Try to resolve guest complaints, ensuring guest satisfaction and inform the management about any incidents or guest complaints.
• Assess guest needs and inquire about their conditions like any allergies, high blood pressure, and pregnancy before beginning the service.
• Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor.
• Frequently check with guest to promote comfort, safety and security throughout service.
• Attend all scheduled meetings, classes and training sessions, knowledge required within the Spa and passed on to co-workers.
• Report any maintenance issues
• Prepare invoices for guest payment and submit to accounts

Spa Therapist at Mwiba Holdings Limited

PERSONAL PROFILE

• Certificates level in tourism and hotel management or related field.
• Licensed in massage therapy and cosmetology or aesthetics.
• 4+ years’ experience working in Spa as Spa Therapist.
• Ability to effectively listen, communicate with the guests.
• Effective Time Management and attentive to details.
• Work closely with the team, flexible and eager to learn new things.
• Ability to work with little supervision and maintain a high level of performance
• Sound knowledge of anatomy, physiology, and different massage techniques.
• Patience and respect.

How to Apply:

Applicants are invited to submit their CV’s/Resumes and copy of certificates to P & C Office (for hard copies or via email to: [email protected]

Mwiba offers equal employment to qualified men and women and if you are not contacted by the people & Culture department within thirty (30) days after the closing date, you should consider your application as unsuccessful.

Please forward applications before 11th October 2024