Solidarity Group Lending Officer Job Vacancy at DCB Commercial Bank

Solidarity Group Lending Officer Job Vacancy at DCB Commercial Bank

Solidarity Group Lending Officer

DCB Commercial Bank

Dar es Salaam

DCB Commercial Bank Plc, known as DCB Bank, is a private, publicly-traded microfinance bank.

Background

DCB Commercial Bank Plc is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 9 branches, over 700 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country. We are currently seeking qualified candidate to fill the role of Solidarity Group Lending Officer. The SGL Officer should be attentive to details, decisive, and possess excellent interpersonal and problem-solving skills. Previous working experience in microcredit projects is an added advantage.

Responsibilities

Growing quality asset portfolio and liability through retention of existing customers and recruitment of new customers.
Identifying potential areas for opening new centres and maintaining high performance in line with the budget.
Ensuring complaints are timely logged and auctioned, tracker is maintained, and resolution and respond to client is done within reasonable time.
Building relationship with customers across all centres in order to get viable information for monitoring and control of your portfolio.
Managing the implementation of all processes and procedures as stipulated in the bank’s policies and manuals.

Qualifications and Experience

Technical Certification/Diploma in any field from a recognized institution.
Good understanding of economic activities and consumer behaviour in the microlending space.
Excellent analytical, communication and decision-making skills.
Ability to build and maintain strong relationship with customers.

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificate, and names of three referees with their contacts, stating the location you are applying for and quoting reference number DCB/RB/SGL-04/2025 on the subject of the email.

To be considered, your application MUST be submitted through [email protected] not later than 15th April 2025. Hard copy applications will not be accepted.