Receptionist Job Opportunity at WWF

Job Overview

Dar es SalaamPosted 17 mins ago

WWF is seeking to hire a competent and motivated Receptionist for its office in Dar es salaam, Tanzania

Major Functions:

  • Answer telephone and direct calls to relevant destinations in the office and outside the office
  • Take and relay messages to relevant staff and provide information to callers
  • Organize and manage the Country Office Front Desk including receiving visitors, determining their business, and directing them to the relevant offices.
  • Organize appointments for Senior Officers as appropriate
  • Keep track of the office phone use, prepare monthly summary reports, and advice on telephone bill charges
  • Ensure effective functioning of office telephone lines
  • Ensure posts /mails are collected from the Post Office;
  • Receive, date stamp and review all incoming mails and faxes and distribute to the appropriate staff with correspondences recorded in appropriate logbooks.
  • Maintain proper record/contact list of staff database and of key stakeholders, partners, and
  • WWF Offices globally for quick access.
  • Regularly, keep track of senior staff movements and maintain staff movement schedule, a record of key visits and official events to facilitate better plans for appointments, meetings, and field visits as may be appropriate.
  • Support staff in flight booking through WWF Air travel agents and preparation of air travel LPO
  • Receive air travel invoices and reconcile with LPO’s and submit to Finance office for payment process.
  • Deal with queries from the public and customers and monitor visitor access and maintain security awareness
  • Manages internal conference and meeting room bookings.
  • Monitor movements and maintain reception and conference room assets.
  • Ensures the Reception area is clean and arranged in manner that represents office environment.
  • Undertake any other responsibilities as may be assigned by the supervisor.

Required Qualification

  • At least an Advanced Diploma in Business Administration/ Public relations coupled with
  • Customer Care skills and/or Office management training;
  • Minimum of three to five years relevant work experience with proven skills in managing telephone opera­tions /switch board for a large/busy organization.
  • Experience in working with international agencies and a variety of partners/customers;
  • Computer literate.
  • Excellent communication skills both written and oral English and Kiswahili are indispensable;
  • Interest in working with an Environmental Management Organization.
  • Should be flexible, articulate and ability to work with minimal supervision

Additional information, Interested applicants may get the detailed Terms of Reference (ToR) through the following websites:

Applications must include a complete Cover Letter & CV with full contact details of three referees and should be addressed to the People & Culture Manager, via email to: [email protected] by Monday, 04th July 2022 at 3:30 pm. Only shortlisted candidates will be contacted and the interviews.

WWF has a principle of zero tolerance for fraud and corruption, if you encounter such an incident, then report by sending an email to [email protected]

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