Product Associate Job Opportunity at ShuleSoft
Job Overview
Job Title: Product Associate – Level 1(2 Positions)
ShuleSoft
Job Location: Mbezi Beach, Dar Es Salaam
About Us
ShuleSoft is an extensible, scalable and easy-to-use school management system that simplifies school operations and interconnects parents, teachers, students, and other school stakeholders. As ShuleSoft, we’re growing fast, transforming our education sector, and impacting our community and that means there’s an endless opportunity for you to do the same by joining our team and impacting the world with the skills that you have.
Job Summary
Product Associate-Level 1 will be responsible to impact customers with the right skills and knowledge on how to use a specific product for their day-to-day operations.
Key Responsibilities
- Product implementation and training to customers.
- Implement ongoing product research for customer success.
- Perform regular checks on product quality to ensure it works effectively and meets customer demands.
- Maintain long-term customer support for specific products.
Academic Qualification and Work Experience
- Candidate should possess Bachelor’s Degree in Accounting, Finance or any other related fields • CPA will be added advantage.
- At least one 2-3 years of experience as an Accountant, Customer Support/Services Officer. Experience with ShuleSoft will be an added advantage
Skills and Abilities
- Customer Support Skills.
- Consultation and Training Skills.
- Problem Solving Skills.
- Research and Analytical Skills
- Technical Skills
- Specific Product Skills
- Excellent communication and Interpersonal Skills
- Outstanding Leadership and Management Skills
- Team-Working Skills.
