People and Performance Manager at Restless Development

People and Performance Manager at Restless Development

Job Vacancy: People and Performance Manager

Role Summary

Key Responsibilities

1. People Operations & Leadership

• Operational Management: Lead the day-to-day execution of the People team workplan and serve as the main escalation point for network-wide HR queries.
• Line Management: Directly manage and coach the Assistant People Coordinator (and through them, oversee the People Officer).
• Policy & Community of Practice: Draft and update global HR policies and lead the global People Community of Practice to ensure harmonized HR standards across all agency hubs.

2. Performance Management & Talent Development

• Performance Systems: Drive and manage performance processes using BambooHR (probation reviews, goal setting, continuous feedback).
• Managerial Coaching: Coach Hub Directors and line managers on managing performance, handling capability processes, and addressing performance gaps.
• Talent & Learning: Support succession planning and manage the Agency’s learning and development initiatives to address staff skill requirements.

3. Employee Relations & Staff Wellbeing

• Employee Relations: Provide expert guidance on grievances, disciplinary actions, and absence management in accordance with local labor laws and best practices.
• Wellbeing & Engagement: Lead agency-wide staff wellbeing programs, oversee the annual Agency Survey, manage EAP relationships, and track staff feedback to improve company culture.

4. HR Data, HRIS & Safeguarding Collaboration

• HRIS Oversight: Act as administrator for BambooHR, maintaining data integrity, generating metric reports, and ensuring compliance with data privacy regulations.
• Safeguarding Alignment: Partner with the Safeguarding and Safety Manager to address overlapping wellbeing, safety, and security matters.
• Diversity & Power Shifting: Support targets related to Diversity, Equity, and Inclusion (DEI) and internal power-shifting metrics.

Qualifications & Experience

Essential Requirements

• Generalist HR Experience: Significant generalist HR/People experience, including at least 5 years at an Officer/Coordinator level or above.
• Leadership & Coaching: Proven track record in line management, handling employee relations casework, and coaching managers through performance management cycles.
• HR Systems & Analytics: Strong practical experience utilizing HRIS platforms (preferably BambooHR) and generating workforce metrics.
• Languages & Interpersonal Skills: Excellent written and spoken English with proven ability to work effectively across multicultural, remote teams.

Desirable Attributes

• Formal qualification in Human Resources, Business Psychology, or a related field.
• Prior HR management experience within the non-profit or international development sectors across multiple geographic regions.
• Experience implementing DEI frameworks or learning and development programs.

Remuneration & Benefits

• Salary: Graded on Restless Development’s transparent Global Salary Scale, tailored to the manager level in the specific host country hub.
• Leave Package: 24 days annual leave (plus public holidays, tenure days up to 28 days, and Birthday Leave).
• Additional Benefits: Access to flexible working arrangements, study leave, pension contributions, and comprehensive parental leave policies.

How to Apply

• Closing Date: Monday, 2nd November 2026