On Desk Recovery Loan Officer Job Vacancy at Hope Microcredit

On Desk Recovery Loan Officer Job Vacancy at Hope Microcredit

On Desk recovery loan officer

Hope Microcredit

Role Overview

We are looking for a highly driven and results-oriented On-Desk Loan Recovery Officer to join our team. This role requires strong analytical skills, persistence, and the ability to manage high-volume client follow-ups to ensure timely loan repayments.

Key Responsibilities

• Analyze loan repayment data to quickly identify defaulters
• Conduct daily phone follow-ups to recover outstanding payments
• Make 300+ calls per day to clients
• Engage clients professionally while maintaining a firm and persistent approach
• Coordinate with field staff to improve recovery performance
• Track and report on missed or delayed repayments

Requirements

• Advanced proficiency in Microsoft Excel (non-negotiable)
• Strong skills in data analysis and tracking
• Comfortable handling high-volume outbound calls
• Excellent negotiation and follow-up skills
• Target-driven, resilient, and able to work under pressure
• Demonstrated leadership abilities

Work Schedule

• Monday to Saturday
• Fast-paced, target-driven environment

Benefits

• Monthly basic allowance
• High commission based on performance

Application Process

Interested and qualified candidates should submit their CV and cover letter to

Send your CV and cover letter to: [email protected]

cc [email protected] cc [email protected]

Subject Line: Application for Accountant position with the subject line indicating the position applied for.