M-Pesa IMT Manager at Vodacom Tanzania

M-Pesa IMT Manager at Vodacom Tanzania

M-Pesa IMT Manager

Vodacom Tanzania

Dar es Salaam

Job Description

The Manager: IMT and Cross-Border Payments is responsible for driving the growth, profitability, operational excellence, and regulatory compliance of Vodacom M-Pesa’s cross-border financial services portfolio.

The role will lead the development and execution of strategies that expand international remittance corridors, enable innovative cross-border payment use cases, strengthen partnerships with Money Transfer Operators (MTOs), Mobile Network Operators (MNOs), Banks, Fintechs and Payment Hubs, and ensure seamless customer experiences across inbound and outbound payment journeys.

The position serves as the commercial and operational custodian of the business, balancing revenue growth, customer value proposition, partner management, treasury optimization, risk management, and regulatory compliance to position M-Pesa as the preferred cross-border payments platform.

Key Responsibilities:

Business Growth & Strategy:

Develop and execute the cross-border payments growth strategy aligned with M-Pesa’s financial services objectives
Identify new revenue opportunities across international remittances, wallet transfers, merchant payments, and emerging payment corridors
Monitor market trends, customer needs, competitor activities, and regulatory developments
Operations & Transaction Processing: Ensure smooth end-to-end operation of cross-border payment services. Monitoring transaction success rates and service availability
Compliance & Risk Management: Ensuring strict adherence to anti-money laundering (AML), Know Your Customer (KYC), and financial regulations to mitigate risks, including monitoring for suspicious activities
Relationship Management: Onboarding and managing relationships with International Money Transfer Operators (IMTOs), payment hubs, and banking partners to grow the business
Reconciliation & Reporting: Verifying and reconciling daily transactions, managing partner accounts, and preparing reports (daily, weekly, monthly) for management

Compliance & Risk Management

Enforce Know Your Customer (KYC), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and Anti-Money Laundering/Counter Financing of Terrorism (AML/CFT) policies
Assess and mitigate operational, financial, fraud, and regulatory risks
Ensure compliance with Bank of Tanzania regulations and international payment requirements

Qualification, Skills, Competencies And Knowledge

Bachelor’s degree in business administration, Economics, Actuarial Sciences, Finance and Banking or a related field
Strong knowledge and experience with cross-border payments operations
Good understanding of operational risk in mobile money/banking sector, KYC, AML/CFT on remittance business
High responsibility and integrity
Open, fact-based approach; ability to understand and translate commercial objectives to technical teams for ensuring delivery of business requirements from campaign platform
Disciplined detail-oriented style, combined with ability to simultaneously work at an operational level
Demonstrate the Spirit Behaviours
Performing through people – proven ability to collaborate seamlessly and deliver with cross-functional teams
Bridge between Commercial and IT – Ability to work with commercial and technical teams to scope system and business requirements
Delivering Results – strong focus on delivering tangible results based on tasks assigned
Managing a changing environment – Ability to self-develop and keep up with new technologies while also maintaining focus on operational metrics
Making a personal difference – High resilience, ability to maintain performance under pressure and to tight deadlines

How to Apply

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