Head of Fixed Solutions
Job Overview
Head of Fixed Solutions
Vodacom Dar es Salaam
Purpose
To define, evolve and execute the Fixed Connect & Communicate portfolio to deliver value for our customers and revenue and profits for the business. Will be responsible for ensuring the profitability across Vodacom Business verticals. Defining overall execution of strategy and definition of the action plan to achieve the overall targets.
Drive continuous improvement in the performance of the portfolio across both Customer Experience (CXX) and profit and revenue improvement opportunities.
Key Accountabilities And Decision Ownership
Define the Strategy and Direction for the Fixed Connect & Communicate Products. Ensure portfolio complies with internal and external governance
Provide insightful & actionable performance insight on products and propositions
Meet and Exceed financial targets and KPI’s as defined by the VB Executive for the portfolio of services.
Responsible for overall commercial integrity of the portfolio of services.
Executive management and guidance to the team of portfolio and product managers
Provide a supporting role to the commercial business partners in sales, solution architecture, Support, marketing and finance.
Core competencies, knowledge and experience
Strong technical knowledge and background in terms of the services within the portfolio.
Substantial industry experience to strongly understand the competitive landscape and changing market forces.
Strong business acumen in terms of understanding ROI and investment protection.
Leadership and people management experience.
Must Have Technical / Professional Qualifications
Commercial degree or equivalent qualification would be essential
10-12 years’ experience in the Telco,
ISP, or related ICT services industry.
5 years management experience
