Information Communication and Technology Officer at Jitegemee Holdings

About The Organisation 

Jitegemee Holdings Company Limited (JHCL), our esteemed client, stands as a prominent full-service  mining entity with an ambitious vision to emerge as the most trusted mining corporation in Tanzania and  the broader region. Committed to responsible operations and a dedication to sustainable development,  JHCL is strategically positioned to achieve its visionary goals. The company’s operational hub is  situated in Mbinga District-Ruvuma, complemented by its central administration located in Dar es  Salaam. 

The Opportunity 

In its pursuit of excellence, JHCL is actively seeking dynamic, experienced, and qualified Tanzanian  professionals with a proven track record to join its ranks. The available positions include Mine Engineer,  Investment Analyst, Accountant (Financial Reporting), Human Resources Officer, Information and  Communication Technology Officer, Assistant Geologist, and Pit Supervisor. 

JHCL extends an invitation to all interested and eligible individuals to apply for these opportunities,  which promise a platform for personal and professional growth. We are in search of highly motivated  and result-driven professionals who possess the requisite skills to contribute to the continued success  of JHCL. Successful candidates will be integral in upholding the company’s values of integrity, effective  communication, and exemplary service delivery to diverse stakeholders. 

Job Details: 

Information Communication and Technology Officer ( Ref: JHCL/ICT/03/24) 

Duty Station: Head Office- Dar es Salaam 

Reports to: HR and Corporate Services Manager 

Supervision: N/A 

Job Summary:  

ICT Officer is responsible for managing all aspects of information technology within the company. The  role plays a critical part in ensuring that ICT systems and infrastructure are optimized to support the  mining operations and related functions while maintaining data security and compliance. 

Key Responsibilities: 

IT Infrastructure Management 

• Carry out all installations, configurations and maintenance of office systems and applications to  ensure that all staff are connected and are able to work optimally. 
• Provide technical support and troubleshooting for all computer hardware in JHCL working places  (Head Office and Mine Operations) 
• Ensure that IT infrastructure is scalable and capable of meeting the growing needs of the business operations. 
• Conduct repair and routine preventive maintenance of ICT infrastructure 

Network Security 

• Implement and maintain robust cybersecurity measures to protect sensitive data and systems from  cyber threats, breaches, and unauthorized access. 
• Coordinate the maintenance under warrant, preventive maintenance and systems upgrades as  required in order to meet the organisational standards at ensuring safety of information is adhered  to in accordance to the ICT policies. 
• Monitor network traffic and respond to security incidents promptly. 
• Carry out regular anti-virus, Ms Windows’s security updates and data backup to ensure a secure  system to avoid any security breech. 

Software and Applications

• Develop, test, and integrate in-house systems, including the quality assurance procedures for  system operations. 
• Manage and update software applications used for business operations,  
• Assist in the roll-out of new applications, system back-up and carry out initial tests to ensure that  the applications are compatible as per the JHCL required standards. 
• Ensure all software licenses are up to date and compliant. 

Database Management 

• Administer and maintain databases used in mining operations, ensuring data integrity and  availability. 
• Develop the JHCL data backup, storage and retrieval system and update regularly. Data Management and Disaster Recovery 
• Oversee data collection, storage, and analysis systems, including operational data. • Implement data governance and data quality standards. 
• Develop and maintain disaster recovery and business continuity plans for IT systems to minimize  downtime in case of emergencies or disasters. 

User Support: 

• Develop and implement service level agreements ( SLA) for IT user service provision. • Track, manage and effectively resolve IT incidents as reported by users using the ticketing system • Provide technical support and assistance to employees and contractors in resolving IT-related  issues. 
• Provide IT support and connectivity solutions for remote mining sites and exploration activities. • Train staff IT best practices and security protocols, including effective use of software and hardware. ICT Operations 
• Prepare and manage the IT department budget, tracking expenses and ensuring cost control. • Ensure that IT systems and processes comply with industry regulations and standards, including  data privacy and environmental regulations. 
• Coordinate the procurement of IT equipment and software, ensuring cost-effectiveness and  compliance with industry standards. 
• Maintain an up-to-date record of all consumables used in the maintenance of the computer systems in the organisation. 
• Prepare proper ICT reports on a monthly/quarterly/annual basis as per JHCL formats & deadlines  and submit to immediate supervisor for onward submission to management for decision making  purposes. 
• Perform any other relevant duties as maybe assigned by the Immediate Supervisor  

Key Qualifications: 

Academic and Experience Qualifications: 

• Bachelor’s degree in computer science/computer engineering/information technology/Electronics  &Communications/Software Engineering or any related field from a recognized institution • Relevant ICT Certification such as Cisco is an added advantage. 
• A minimum of three (3) years of progressively responsible experience in the ICT field  

Technical Competencies: 

• Proficiency in designing, implementing, and managing robust and secure network infrastructures. • Demonstrated ability to develop inhouse systems to support business operations. • Knowledge of cybersecurity best practices to protect mining systems and data from cyber threats. • Skill in integrating various hardware components and software applications to create seamless and  efficient ICT systems. 
• Ability to develop and implement disaster recovery plans to ensure continuous operation of critical  ICT systems in the event of failures or disasters. 
• Knowledge of regulations and standards related to data privacy, cybersecurity, and technology  usage.

Behavioural Competencies: 

• Strong analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Good Customer Care Skills  

How to apply: 

If you believe you are the right candidate for any of the above positions, please submit your application  with a detailed CV, photocopies of academic certificates, names of three referees with their contacts. In  addition, please quote the job reference number on the subject of your email. Applications should be  submitted to: recruitment@jitegemeeholdings.co.tz not later than 11 March 2024 at 05:00 pm. 

Detailed job descriptions for each of the advertised positions can be accessed through our website  using the following link : www.jitegemeeholdings.co.tz 

JHCL is an equal opportunity employer