House Keeping Trainer at Asilia lodges and Camps LTD

Housekeeping Trainer at Asilia lodges and Camps LTD

Arusha

Asilia lodges and Camps LTD

Safari Lodges & Camps

EMPLOYMENT OPPORTUNITY

COMPANY NAME: ASILIA LODGES AND CAMPS LTD

POSITION: Housekeeping Trainer

DEPARTMENT: TRAINING

REPORTING TO: GROUP TRAINING MANAGER

At Asilia we aim to be an organization that offers Better Experiences and Strong Positive Impact

We give people joy and appreciation in iconic wildlife & wilderness areas in a way that makes a positive lasting impact on the environment and its people. Behind the scenes, we diligently build our operational, sustainable and marketing/sales capabilities and access to capital to enable scaling up the experience and impact.

OBJECTIVE:

To train and orientate housekeeping staff throughout the company according to styling and standards of the company.

KEY RESPONSIBILITY AREAS:

• To train all housekeeping staff in all aspects of their lodge job descriptions through courses and “in-house” training.
• To re-emphasise to staff the minimum standards set by the company and re-iterate the company policies and procedures through training.
• To produce, compile and disseminate training information and resources. (i.e. manuals, proposals, teaching materials).
• Be knowledgeable and up to date about current changes within the tourism industry.
• To produce regular training reports to the TM and suggest targets and methods of improvement.
• To advise the TM of any training needs identified in specific lodges and assist in the formulation and implementation of subsequent training plans.
• To ensure that the department assessment procedures are conducted appropriately and regularly.
• Maintain good internal relations between department and lodge managers.
• Employee development and motivation.
• To make decisions where necessary, liaising with the Camp Manager & TM.
• To communicate honestly with your supervisors and work colleagues.
• To actively promote the company as a whole and reinforce the company’s environmental concerns.

Minimum Requirements:

All applicants will be required to provide the following – (Through recent testimonials and contactable references & preferably from their existing Line manager)

SKILLS and REQUIREMENTS:

• High levels of energy and enthusiasm – positive attitude
• Outstanding leadership skills and people skills
• Strong attention to details
• A minimum of 3 years of within the department – Heads of Departments will be given preference
• A record of consistently excellent and flawless guest service
• A record of outstanding relations with supervisors and peers alike
• An above average command of spoken and written English
• Growth mindset and passion for developing people, mentoring, and coaching.
• Willingness to upskill yourself within the role – Disciplined, focused and self-motivated
• Strong Departmental knowledge in Housekeeping – Procedures, policies and products
• Computer knowledge

MODE OF APPLICATION:

If you fit the Minimum Requirements, we look forward to receiving your applications and CV’s to: nichola@asiliafrica.com before 17th November 2023.