Head of Digital Business Job at CVPeople Tanzania

Head of Digital Business

CVPeople Tanzania | Full time

Job Description
Reports to: Executive Director

• New business development, to identify and develop proposals for enhancing customer value and retaining earned value for Bank, with new products/services and channels.
• Create and implement marketing initiate that support revenue generation plans
• Monitor revenue pipeline
• Provide customer insights by blending data with deep understanding of user needs, habits, and perceptions developed through targeted interviews, usability studies, research and customer feedback
• Work closely with product management team to prioritize growth initiatives and product design and changes
• Executes the Bank project governance framework and manage the design and execution of all strategic initiatives for the assigned country/region.
• Establish a control framework that proactively monitors and reports on project execution against the defined metrics and policy/best –practice, responding effectively to noted deviations against established project governance standards.
• Build and maintain a partner network of suppliers and co-innovators to promote the strategic positioning and competencies of Bank
• Objective on customer focus within the function, attaining a strong rating in customer and stakeholder surveys.
• Objective on client communication to assure alignment of customer and partner engagement to business strategy.
• Contribute to the innovation framework within the business line to facilitate the systematic generation, selection and implementation of value adding ideas.
• Objective on operational excellence to attain and maintain best-in-class QOS.
• Regulatory engagement to assure compliance to regulation and positively influence the bank-regulator relationship.

Knowledge and Experience

• An undergraduate degree or its equivalent in commercial financial or quantitative discipline.
• MBA or a Master’s degree in a business field is desirable.
• Professional qualification in Project Management is an advantage e.g. Prince II
• Experience with business analysis, project management or product development
• Preferably a minimum of 5 years of relevant professional experience in highly automated environment, including at least 3 years in
• Business Analysis and/or Project Management related areas.
• Stakeholder management with multi-functional objectives/goals
• Tech-savvy
• Experience with office automation tools

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