Customer Service Representative at Altezza Travel Ltd

Customer Service Representative at Altezza Travel Ltd

Moshi
Altezza Travel Ltd

Altezza Travel is a local leader in exciting adventure trips.

Customer service Representative Job Vacancy at Altezza Travel Ltd

Job Details

Altezza Travelling Limited wishes to invite competent, qualified, experienced, and dedicated Tanzanians to fill in the Customer Service Representative (hotel) position which is currently available in the company

Responsibilities

• Handle all guest inquiries and requests in a professional and courteous manner
• Consistently provided friendly guest service and heartfelt hospitality.
• Promptly and empathetically handled guest concerns and complaints.
• Recognise the customer’s circumstance and offer the best remedy
• Ensure that all guests have a positive experience at the hotel
• Professionally respond to customer complaints; make an effort to successfully resolve complaints in accordance with established guidelines.
• Provide services and remedies that will improve client satisfaction

Qualifications

• Experience working with customers directly, either online or in person.
• Good Communication skills
• Excellent customer service skills
• Smart and well-presentable person
• Must be able to understand, speak, read and write the English language,
• Must be organized and punctual, Keen attention to detail and ability to effectively manage time,
• At least three(3) years of working experience

How to Apply:

All interested applicants should submit a cover letter, CV, supporting documents, and phone number to Human Resources manager, Altezza Travelling Limited , P.O.Box 938 Moshi Kilimanjaro. or send the Application through hr@altezza.travel

Please make sure the subject of your email will be: CUSTOMER SERVICE REPRESENTATIVE – APPLICATION

Deadline for the submission of applications is at 4 PM on 18/ APRIL /2023 Only applications in English will be considered. Please note that only short-listed candidates will be contacted

Women are Highly encouraged to apply