Customer Service and Sales Point Executive at Strategis Insurance Tanzania

Customer Service and Sales Point Executive at Strategis Insurance Tanzania

Customer Service and Sales Point Executive

Strategis Insurance Tanzania

We specialize in offering affordable, appropriate health & general insurance plans for the Tanzanian industry

Customer Service and Sales Point Executive Job Vacancy at Strategis Insurance Tanzania

STRATEGIS INSURANCE TANZANIA LIMITED

EMPLOYMENT OPPORTUNITY

Position: Customer Service and Sales Point Executive (x1)

Expected appointment date: Immediate

Location: SALES POINT, ZANZIBAR

Description of core duties and responsibilities:

• Identification of potential clients/prospects and agents.
• Making presentations to clients/prospects.
• Closing sales for both medical and non-medical products.
• After sale services and delivery of policy documents.
• Preparation of daily sales reports.
• Writing Cover Notes and Issuing Stickers.
• Premium collection from the clients.
• Making follow up to our current agency and expected new agency.
• Issue Motor certificates/Cover Notes and register into TIRA MIS System.
• To deposit premium amount collected to the bank.
• Filing – Comply with the agreed filing and record keeping system.
• Customer Service – Attend to direct customers who visit the office for inquiry and provide prompt attention and efficient service.
• Prepare a weekly report such as Premium Register Report for the Sales Point Manager.

General performance standards:

• Excellent communication skills both verbal and written.
• Excellent presentation skills.
• Excellent attention to detail and follow up, possess good judgment and integrity and able to remain patient in difficult situations.
• Good negotiation skills.
• Excellent Interpersonal skills.
• Good listening skills.
• Ability to work under minimum supervision.
• Maintaining positive attitude and contribute towards quality work environment.
• Highly effective and efficient in meeting commitments and achieving results.
• Enthusiastic.
• Hard working person.
• Proficient in Micro Office Certified Programs: Micro Office Word, Microsoft Office Excel.
• Fluent in English language.
• Follow ups through effective communication
• Proper advice to potential clients.

Minimum qualifications and experience:

• Advanced diploma or bachelor degree in Insurance & Risks Management.
• Computer Application Knowledge.
• At least one year work experience in Insurance.

Key attributes:

• Strong team player, with the ability to work with colleagues at all levels.
• Good numerical skills and ability to absorb and understand detailed statistical data.
• High integrity.

Mode of Application:

All applications should have names of three official referees with their contact details. Applications accompanied by professionally prepared CVs, copies of all supporting documents along with a recent passport size photograph should be submitted not later than 05 September
2023 to the following address.

Head of Human Resource and Administration
Strategis Insurance Tanzania Limited
P. O. Box 7893
Dar es Salaam
Tanzania

E-mail: hr@strategis.co.tz

Or delivered to:

Strategis Insurance Tanzania Limited
1st Floor, Masaki Ikon Building Plot no. 1520, Bains Avenue Masaki, Msasani Peninsular

Note: Only shortlisted candidates will be contacted.

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