Business Development Officer at Britam Insurance

Business Development Officer at Britam Insurance 

Britam Insurance Tanzania

Dar es Salaam

Job Description

Business Development Officer – (24000013)

Job Purpose and Key responsibilities

Job purpose

The job holder will be responsible for growth of revenues and customer numbers for the branch to meet set annual premium targets for the branch. The role will report to the Branch Manager.

Key responsibilities

Secure new business directly or through intermediaries

2. Service existing business and follow up to ensure renewal
3. Maintain excellent customer service to intermediaries and direct clients
4. Undertake initial underwriting in accordance with set guidelines to ensure sound
acceptance of risk.
5. Ensure payment of premiums before policy attaches.
6. Follow up to ensure intermediaries are paid commissions timely and accurately.
7. Recruit new agents, direct clients, new brokers and grow business from
Bancassurance partners as per agreed KPI.
8. Train, coach and support new intermediaries to achieve sales targets.
9. Follow and adhere to underwriting guidelines and standards as communicated by

Underwriting Manager from time to time

10.Prepare daily sales reports to branch manager and other reports as may be
requested by management
11.Guide and assist clients on claims processing
12.Ensure retention of business as per renewal KPI’s
13.Deliver on performance requirements as defined in the strategy map and personal
scorecard.

Key Performance Measures

Achievement of production targets
Customer satisfaction
Customer retention

Working Relationships

Internal Relationships:

Accountable to the Branch Manager
Required to liaise and work closely with Underwriting, Finance, Claims and other departments as may be necessary

External Relationships:

Britam customers Intermediaries (Brokers, Agents & Banks)TIRA and other regulatory institutions

Knowledge, experience and qualifications required

• Knowledge, experience and qualifications required
• Bachelors’ degree in insurance or business related field
• Professional qualification in Insurance (CII certificate or equivalent)
• At least two years’ experience in a similar position
• Knowledge of Insurance Industry and concepts
• Knowledge of Insurance regulatory requirements
• Knowledge of sales and marketing

Primary Location: Tanzania, United Republic of-Arusha-Arusha

Organization: Britam Insurance Tanzania Limited

Job Type: Permanent

Shift: Day Job

Contract Type: Full-time

Job Posting: 14-03-2024

Unposting Date: 22-03-2024

Number of Openings: 1

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