Business Resilience Specialist at Vodacom October, 2023

Business Resilience Specialist at Vodacom October, 2023

Job Description

Role Purpose & Key Responsibilities

Role Purpose:

• The Centre of Excellence (Business Resilience) will drive efficiency and effectiveness to ensure achievement of world class resilience capabilities within the organization.
• This role will ensure the transformation and ongoing success of the functional processes, provide a pool of processes, review, re-engineer and automate arduous manual processes thus driving the digital transformation in the company.
• Manage the implementation of projects/ upgrades such as various IT/ Network & Payment systems within the enterprise.
• The role will also administer various monthly and adhoc management reporting function to ensure accuracy, timely completion and compliance with divisional and corporate policies and procedures as well line management instructions.

Key Responsibilities:

• Compliance with Vodafone & Vodacom Group Business Resilience Management policy.
• Assist the BRM Manager to conduct Annual Business Impact assessments
• Assist the BRM in coordinating incidents and crises as per crisis management plan
• Take part in developing and testing incident and technical recovery plans.
• Implementation of Business Continuity culture across the organization
• Perform key suppliers risk assessment and ensure adequate BCM plans are developed by suppliers.
• Assist the BRM in the preparation of Business Resilience reports.

Core Competencies, Knowledge and Experience

• Competent in using MS-Office applications
• Excellent knowledge on intersystem interactions and methodologies’ such as API integration, load balancing
  Change management
• Ability to effectively communicate across all levels
• End to end knowledge of Business Continuity Management lifecycle
• Knowledge of how system commissioning and decommissioning operations work
• Ability to independently work with in-house systems to review Business Impact Assessments (BIAs)
• Excellent Knowledge of MS Office and skills
• Minimum of 2+ years relevant experience in an IT Change Management role/Cyber Resilience role experience
• Network interswitching understanding
• Performance Management and Reporting (e.g. based on identified KPIs) experience
• Knowledge of the efficiency and effectiveness attributes of world class processes and internal controls
• Degree in IT/ Computer Science or Engineering
• Project management qualification
• Certificate in accredited Business Continuity Institute
• Professional accreditation on CISA/ CISM/ CISSP

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

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