Briefers at Altezza Travelling Limited – 2 Posts

Briefers at Altezza Travelling Limited – 2 Posts

Altezza Travelling Limited

Arusha February 8, 2024

Department: Operations

Job Description

To provide guests with information on their Kilimanjaro climbing expeditions and wildlife safaris, including briefing them on the itinerary, safety protocols, and answering any questions guests may have.
To assist the guests with luggage, preparation of gears, or with other tasks as needed.
Meeting and briefing clients before and after the expedition with helping them to solve their problems, if any concerning their expedition and their stay in the country.
Working with the front office staff to ensure that all guest requests are handled properly and in a timely manner.
To assess and review customer satisfaction and service recovery processes.

Qualifications

Diploma or Degree of related field or any
1-5 years experience on the same filed
Excellent communication and Good in English speaking
The knowledge of other languages like French, German, Spanish or Russian will be an added advantage.
Interpersonal skills
Strong problem-solving abilities
Ability to work in a fast-paced and high-pressure environment
Attention to detail and ability to multitask effectively
Prior experience in the hospitality, tourism industry or public speaking is an asset
A positive, friendly, and helpful attitude towards guests and team members
Honest and reliable

How to Apply:

All interested applicants should submit a cover letter, CV, supporting documents, and phone number to HUMAN RESOURCES MANAGER, ALTEZZA TRAVELLING LIMITED P.O .Box 938 Moshi Kilimanjaro. or send through: hr@altezza.travel

Please make sure the subject of your email will be: Briefer – APPLICATION Deadline for the submission of applications is at 4 PM on 20/ February /2024 Only applications in English will be considered. Please note that only short-listed candidates will be contacted.

For more details do not hesitate to contact 0762750913