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Banker, Personal Job Opportunity at Standard Bank Tanzania

Job Overview

Banker, Personal Job Opportunity at Standard Bank Tanzania

Banker, Personal Job Opportunity at Standard Bank Tanzania

Banker, Personal Job Opportunity at Standard Bank Tanzania

Position: Banker, Personal

Location: TZ, undefined, Mbeya, Mbeya

Job Type: Full-time

Job Ref ID: 80394373

Date Posted: 05/08/2024

Job Description

To operate as the first point of contact and provide an exceptional level of service to Personal Banking (PB) clients through a number of channels (Phone, e-mail & face to face) within the team, offering financial solutions to clients within defined parameters and governance processes. Always operate with a mindset on client centricity and continuous improvement.

Minimum Qualifications

  • Type of Qualification: Bachelor Degree
  • Field of Study: Commerce, Banking, Accounting, Business Administration

Experience Required

  • Client Coverage
  • Personal and Private Banking
  • 1-2 years
  • Ideally has experience in either a similar Banking/Financial role or has a strong level of customer service experience.

Related PostsRelationship Manager, Retail Banking Vacancy at DCB Bank

Additional Information

Behavioral Competencies:

  • Adopting Practical Approaches
  • Embracing Change
  • Examining Information
  • Following Procedures
  • Generating Ideas
  • Interacting with People
  • Producing Output
  • Seizing Opportunities
  • Team Working
  • Thinking Positively
  • Understanding People
  • Upholding Standards

Technical Competencies:

  • Active Listening
  • Contact Centre Customer Relationship Management
  • Difficult Calls Management
  • Query Resolution
  • Telephone Caller Handling
  • Verbal Communication

How to Apply:

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