Banker, Personal Job Opportunity at Standard Bank Tanzania

Banker, Personal Job Opportunity at Standard Bank Tanzania

Banker, Personal Job Opportunity at Standard Bank Tanzania

Position: Banker, Personal

Location: TZ, undefined, Mbeya, Mbeya

Job Type: Full-time

Job Ref ID: 80394373

Date Posted: 05/08/2024

Job Description

To operate as the first point of contact and provide an exceptional level of service to Personal Banking (PB) clients through a number of channels (Phone, e-mail & face to face) within the team, offering financial solutions to clients within defined parameters and governance processes. Always operate with a mindset on client centricity and continuous improvement.

Minimum Qualifications

• Type of Qualification: Bachelor Degree
• Field of Study: Commerce, Banking, Accounting, Business Administration

Experience Required

• Client Coverage
• Personal and Private Banking
• 1-2 years
• Ideally has experience in either a similar Banking/Financial role or has a strong level of customer service experience.

Related Posts: Relationship Manager, Retail Banking Vacancy at DCB Bank

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Embracing Change
• Examining Information
• Following Procedures
• Generating Ideas
• Interacting with People
• Producing Output
• Seizing Opportunities
• Team Working
• Thinking Positively
• Understanding People
• Upholding Standards

Technical Competencies:

• Active Listening
• Contact Centre Customer Relationship Management
• Difficult Calls Management
• Query Resolution
• Telephone Caller Handling
• Verbal Communication

How to Apply:

CLICK HERE TO APPLY