Banker, Personal Job Opportunity at Standard Bank Tanzania
Job Overview
Banker, Personal Job Opportunity at Standard Bank Tanzania
Banker, Personal Job Opportunity at Standard Bank Tanzania
Position: Banker, Personal
Location: TZ, undefined, Mbeya, Mbeya
Job Type: Full-time
Job Ref ID: 80394373
Date Posted: 05/08/2024
Job Description
To operate as the first point of contact and provide an exceptional level of service to Personal Banking (PB) clients through a number of channels (Phone, e-mail & face to face) within the team, offering financial solutions to clients within defined parameters and governance processes. Always operate with a mindset on client centricity and continuous improvement.
Minimum Qualifications
- Type of Qualification: Bachelor Degree
- Field of Study: Commerce, Banking, Accounting, Business Administration
Experience Required
- Client Coverage
- Personal and Private Banking
- 1-2 years
- Ideally has experience in either a similar Banking/Financial role or has a strong level of customer service experience.
Related Posts: Relationship Manager, Retail Banking Vacancy at DCB Bank
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Embracing Change
- Examining Information
- Following Procedures
- Generating Ideas
- Interacting with People
- Producing Output
- Seizing Opportunities
- Team Working
- Thinking Positively
- Understanding People
- Upholding Standards
Technical Competencies:
- Active Listening
- Contact Centre Customer Relationship Management
- Difficult Calls Management
- Query Resolution
- Telephone Caller Handling
- Verbal Communication
How to Apply:
