Bancassurance Officer Job Vacancy at FINCA

Bancassurance Officer Job Vacancy at FINCA

Position: Bancassurance Officer

FINCA Microfinance Bank (T) Limited

Dar es Salaam

FINCA Microfinance Bank is a financial institution providing savings and loans throughout the country, promoting financial inclusion to small entrepreneurs

Department: Commercial

Location: FINCA Head Office, Dar es Salaam

Validity period: 14/02/2025 – 28/02/2025

The Bancassurance Officer will be responsible with all activities related to insurance service provision within the Bank for internal clients (Staff) and external clients. He/She should have direct contact with partners (Insurers who signed MOU) and stakeholders (BOT and TIRA). Also all responsibilities that relate to performance of the Bancassurance unit is within his/her scope including collection of premiums and claim of clients. All the management of Ambassadors who work for Insurance partners, their performance are also tracked by the Bancassurance Officer.

ESSENTIAL DUTIES

• To grow gross revenues, ensure the capital and marketing expenses are not exceeded as per the approved budget.
• Plan, monitor and implement the Customer Service Standards and Processes as per set deliverables to ensure friendly and timely customer service, claim resolutions, grievance resolution and satisfaction.
• Grow and achieve the targets in terms of quality and volumes as well as expand the internal distribution network including support and oversee branches.
• Perform prudently and in consultation with the team, Operations oversee all activities related to risk surveys and assessment, underwriting, quotations, placements, policy renewals, policy issuance and documentation including accurate Sticker usage and timely data processing.
• To set and manage insurance structure of the Bank including to carry out all duties of insurance principal officer as required by TIRA and BOT.
• Maintain a high quality general and life insurance business portfolio and ensure that growth and sustainability are closely monitored and controlled in order to increase the banks’ profitability.
• To ensure that there is adequate insurance cover for all customers ‘mortgaged properties /collaterals covering loans and overdrafts.
• To ensure that Renewal of FINCA Bancassurance certificate registration is done timely, in the prescribed time and form, and shall be accompanied by the prescribed fee as specified in the Insurance Regulations.
• To ensure that premiums are collected and remitted to the Insurance principal companies within time of the day in which cover under the policy incepted or the date on which the policy is renewable or in which an endorsement was made, as stipulated in the Insurance Regulations.
• To represent the Bank in conferences, workshops and training related to insurance matters.
• To work with IT department in make sure insurance business records are well designed and monitored to support insurance business.
• Customer facing liaison, focused on advising clients on the services throughout the customer lifecycle.
• Serving as a point of contact through sales, onboarding, and renewal phases.
• Sales and Distribution to ensure alignment, raise awareness of industry development and seek opportunities for improved service.

QUALIFICATIONS

• Bachelor degree in Insurance and Risk Management or any business related subjects, Certificate of Insurance,
• Experience of not less than 1 year in the field of Insurance within the banking set up or insurance broker

How to Apply :

CLICK HERE TO APPLY