Head of Shops Operations at Yas Tanzania

Head of Shops Operations at Yas Tanzania

Head of Shops Operations

Yas Tanzania

Dar es Salaam

Tigo Tanzania is now Yas Tanzania – creating a digital future for all Tanzanians.

HEAD OF SHOPS OPERATIONS

• University degree in Business Administration or related areas
• 10 years of experience in Commercial ie. Sales & Product and Services .
• At least 5 years experience in leading brand management or customer experience.
• Experience in Telecom or Bank branch management is an added advantage

CORE RESPONSIBILITIES

• Lead the implementation of standard operating procedures (SOPs) to ensure consistent and efficient operations across all Yas-owned shops.
• Lead, mentor and inspire a high-performing team
  of Yas-owned shop.
• Establish and maintain high standards for customer experience and brand consistency in Yas-owned shops.
• Set stretched sales and profitability targets for the shop network and ensure effective strategies to meet or exceed the targets.
• Collaborate with internal stakeholders to achieve signature experience to our customers.
• Ensure that all Yas-owned shops operate in compliance with industry regulations, company policies, and health and safety standards.

COMPETENCES

• Excellent interpersonal, negotiation & analytical skills and proficiency in interpreting data
• Strong understanding of Shop operations, including inventory management, sales forecasting, and customer service & experience Knowledge of telecommunications products, services, and industry trends.

Head of Shops Operations at Yas Tanzania

“We are committed to equal employment opportunities and unbiased treatment ofall individuals in all employment practices”.

“Only shortlisted applicants will be contacted”

If this description corresponds to you grow with us by applying before December 20 2024

How to Apply:

CLICK HERE TO APPLY