Technical Sales Manager at Michael Page

Technical Sales Manager at Michael Page

Technical Sales Manager (Tanzania)

Michael Page · Tanzania

About the job

Global Manufacturing Company |Require 8 years in Manufacturing

About Our Client

Our client is a world leading manufacturer of braking systems and supplier of additional sub-systems. There is presence in Africa. The role is based in Tanzania.

Job Description

The Technical Sales Manager (Tanzania) will be responsible for the following

Field Support:

• In conjunction with the Africa Market Sales Manager, provide on-site technical support to workshops and fleets in East Africa.
• Regularly visit and provide support / education to KB appointed Expert Network Workshops, Distributors, and the workshops of KB fleet partners.
• Provide on-site investigation of repetitive / queried warranty claims and investigate cases of low / under-performing products.
• Assist KB workshops or fleet partners with their first installations of retro-fit products (e.g. Trailer Electronic
• Braking Systems & Driver Assistance Systems).
• Supply frequent feedback of market status and identified opportunities within the designated sales countries (incl AFRICAN countries).
• Support warranty claim handling from workshops and distributors.
• Collect and maintain information in reporting system.

Technical training:

• Provide technical training to customers and other interested parties (theoretical & practical).
• Training to cover braking, suspension & chassis control systems, providing product & system knowledge and the use of service tools and diagnostic equipment in line with KB EMEA standards.
• Training provided both on-site and off-site.
• Learning and understanding of new technology on Commercial Vehicles.
• In coordination with Account Management provide bespoke technical training for distributors.

Sales:

• Plans sales volumes and potential of all potential customers in the region assigned.
• Provides information via CRM for forecasts and planning.
• Analyses the specific market conditions, and builds a sound market related network of stakeholders.
• Spots opportunities for local product and service portfolio solutions
• Prepares customer contacts.
• Prepares and negotiates proposals, in cooperation with other involved professionals and management.
• Coordinates the realisation of assignments, may coordinate and contribute to set up respective product developments, projects or services programs.
• Act as a point of contact to customers in commercial matters
• Reports sales and revenue related key reporting.
• Contributes to the development of After-Market business in the region.

The Successful Applicant

• The Technical Sales Manager (Tanzania) must meet the following requirements:
• Degree in Mechanical Engineering preferred.
• Professional technical and systems experience in a comparable environment, preferably in the Commercial
• Vehicle Industry within the field of Air Braking Systems/ industrial manufacturing
• Strong record in sales
• Proven track record of meeting sales targets

What’s on Offer

The successful candidate will be offered a competitive salary with benefits and commission structure within a global company which is well recognised in the industry.

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