Service Trainer /Assistant Manager at Six Rivers Africa

Service Trainer /Assistant Manager at Six Rivers Africa

Service Trainer / Assistant Manager

Job Overview

Six Rivers Africa (SRA) is seeking a dedicated, skilled, and compassionate Service Trainer (Service Bingwa Trainer) / Assistant Manager to join the Six Rivers Africa Training Academy (SRATA). Stationed at a residential academy in Mbarali, Mbeya Region, this dual-function role is responsible for delivering hands-on and theoretical training in Food & Beverage (F&B) service and housekeeping, while supporting the General Manager with daily academy operations, student welfare, discipline, and facility standards.

Key Information

• Organization: Six Rivers Africa (SRA) / SRATA

• Department: Hospitality Training & Academy Operations

• Duty Station: Mlungu Village, Mbarali, Mbeya Region, Tanzania (Residential Academy / Rural Setting)

• Application Deadline: November 15, 2026 (5:00 PM)

Key Roles & Responsibilities

1. Service Trainer (Service Bingwa Trainer)

• Classroom & Practical Delivery: Plan and conduct lessons in restaurant service, table setup, guest relations, etiquette, housekeeping standards, room preparation, laundry, and cleaning safety.

• Practical Supervision: Organize and manage practical training sessions within the academy’s dining facilities, student/guest accommodation, and laundry units.

• Assessment & Feedback: Develop weekly lesson plans, maintain attendance records, evaluate student competencies, and offer individual feedback and mentorship.

• Career Readiness: Prepare trainees for field attachments and lodge/hotel placement, instilling strong standards of professionalism, communication, and teamwork.

2. Assistant Manager

• Operational Management: Assist the General Manager in executing daily routines, staff coordination, timetables, duty rosters, and student activity schedules.

• Student Welfare & Discipline: Monitor student routines, punctuality, hygiene, and behavior; maintain student safeguarding practices; and report issues promptly to leadership.

• Logistics & Inventory: Track housekeeping and F&B service supplies, monitor equipment conditions, and submit procurement/maintenance requests.

• Administrative Backup: Assist with student intake, orientation, record-keeping, attachment coordination, and act as operational lead during the General Manager’s absence.

Requirements & Qualifications

1. Education & Experience

• Education: Certificate or Diploma in Hospitality Management, Food & Beverage Service, Housekeeping, or a related field.

• Work Experience: Minimum of 3 years of practical experience in a hotel, lodge, or safari camp environment.

• Supervisory / Training Experience: Demonstrated experience training, mentoring, or supervising staff or students.

2. Core Competencies & Attributes

• Technical Mastery: In-depth knowledge of high-end lodge/hotel F&B service and housekeeping operational standards.

• Language & IT Skills: Proficiency in spoken and written Swahili and English; basic computer literacy (MS Office).

• Personal Qualities: Patient, dependable, leadership-oriented, structured, and genuinely dedicated to youth development.

• Location Willingness: Fully willing to reside and work at a residential academy in a rural setting in Mbeya Region.

How to Apply

Interested and qualified candidates should email their Application Letter and Curriculum Vitae (CV) to:

• Email Address: [email protected]

• Application Deadline: November 15, 2026 (Before 5:00 PM)

Note: Six Rivers Africa is an Equal Opportunity Employer. Only shortlisted candidates will be contacted.