Senior Relationship Manager; Fund Management at NMB Bank

Senior Relationship Manager; Fund Management at NMB Bank

Senior Relationship Manager; Fund Management

NMB Bank February 2025

Job Location :Head Office

Job Purpose:

To grow and retain a portfolio of Institutional Banking clients (Both Government and Private Institutions) and stakeholders with financial resources for the intention of managing their balance sheet and meeting their main objectives. The role will also play critical functions in prospecting, negotiating, engaging, and sourcing of donors’ and investors’ project funds within and outside Tanzania.

Main Responsibilities:

Relationship Management and Business growth

• Manage existing customer relationships with fund management requirements through regular contacts and visits by ensuring customers’ banking needs are addressed effectively in a timely manner.
• Negotiate and solicit funds from the various fund management value chain by engaging various stakeholders such as Donors, Investors and other beneficiaries.
• Prepare comprehensive fund management proposals (Bids and Express of Interest) for submission to fund management customers/ stakeholders.
• Identify and develop a target pipeline and aggressively market for new profitable fund management customers/ stakeholders and exploit cross selling opportunities.
• Explore opportunities for collaborating with other fund managers by offering bank fund management capabilities/solutions to the fund managers.
• Gather information that is needed to prepare fund management proposals to manage customer/ stakeholder expectations.
• Leading discussions on fund management and related activities within the bank
• Reviewing and developing frameworks and operating procedures for onboard and managed funds to reflect agreed terms with the customers/ stakeholders.
• Prepare periodic reports for customers/ stakeholders as per agreed terms and conditions of the fund management contracts.
• Manage/ track the income resulted from the fund management functions.
• Periodic review of manuals, process and procedure relating to fund management functions
• Partner with the Product team and other internal staff to deliver a clear account plan that is based on understanding of client needs and provide appropriate solutions for clients across relevant products by capitalizing on the bank’s competitive attributes e.g. Network, balance sheet, brand etc.
• Identify and take ownership of sales leads generated for the bank; Ecosystem banking – Corporate
• Banking, Business Banking, Agri Business, Government Business and Retail Banking.
• Manage the product partners to ensure that work standards and quality work output targets are set, achieved, and maintained.
• Ensure full compliance, provide oversight as well as monitor the implementation of various consumer protection requirements across Institutional Banking.

Customer Service Quality and Efficiency

• Adhere to high professional standards and strive to provide quality services and competitive pricing to clients by ensuring delivery of industry-leading customer service, premier on boarding experience and advisory services to new and existing institutional customers.
• Perform a proactive liaison role between customers, client service delivery team and back-office service fulfilment and credit functions.
• Interact frequently and closely with all clients to analyze and establish ongoing needs and to assist clients to better understand their financial requirements.
• Accurately and efficiently process customer mandates/ documentation requirements for financial facilities.
• Mine and analyze customer data to identify and plan for expansion and/or additional business opportunities for the bank.
• Develop and implement a client-calling schedule to visit all clients in the portfolio.

Risk Management

• Monitor and manage complete regulatory compliance (KYC); Control Self-Assessment and address the root cause for issues raised.
• Gather information that is needed to prepare and assess credit applications to manage customer expectations.
• Proactively manage the client portfolio in compliance with regulatory environment, keeping up with bank guidelines, policies, and procedures to mitigate financial loss and fraud within the bank.
• Maintain high standard of operational controls including adherence to Risk Management and Compliance guidelines.
• Embed NMB values and code of conduct by ensuring adherence to the highest standards of ethics with relevant policies, processes, and regulations.
• Consult with staff in the Risk, Credit, Legal and Compliance departments to ensure that the portfolio remains within the policies of the bank.
• Manage the Institutional Banking liability & loan book within the bank’s risk appetite statement.
• Ensure proper record keeping in all documents submitted by clients for services at the bank.

Knowledge and Skills:

• Knowledge of general banking practices, policies, procedures, and regulatory environment.
• A good current knowledge of different industry sectors and sector risk profiles/ trends
• Possess an intimate understanding of Institutional competitor activity, drivers, products, strengths, vulnerabilities, market-share, and client base accordingly to meet business objectives.
• Broad and detailed technical knowledge of general Fund Management practices and procedures.
• Excellent customer relationship skills and sound understanding of bank’s products, policies, and procedures.
• Analytical identifies and analyses patterns and trends, sees the relationship between cause and effect, has an enquiring mind.
• Fluent in verbal and written communication in both English and Swahili.
• Strong numerical skills and financial acumen to analyze, evaluate and identify trends in complex consolidated financial statements, balance sheets and ratios.
• Persuasive Enjoys selling and negotiating, changes the opinions of others, is convincing with arguments.
• Word/Excel/Power point skills.

Qualifications and Experience:

• Bachelor’s degree in Economics, Business Administration, Finance, Marketing Statistics, Research or related fields
• A Master’s degree in related fields is an added advantage.
• A minimum of 5 years’ experience in Fund Management managing Global Development Organizations as well as other Donor related projects.

NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.

NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.

Only shortlisted candidates will be contacted.

Job opening date : 26-Feb-2025Job closing date : 12-Mar-2025

How to Apply:

CLICK HERE TO APPLY