Senior Manager Special Assets Management & Recovery at TCB Bank
Job Overview
Senior Manager Special Assets Management & Recovery at TCB Bank
Senior Manager Special Assets Management & Recovery
Tanzania Commercial Bank
About Tanzania Commercial Bank
Tanzania Commercial Bank is dedicated to providing competitive financial services to its customers while creating value for stakeholders through innovative products. The bank’s vision is “to be the leading bank in Tanzania in the provision of affordable, accessible, and convenient financial services.” As part of its organizational development and human capital management, Tanzania Commercial Bank is committed to attaining, retaining, and developing a highly capable and qualified workforce to enhance the bank’s growth and contribute to the nation’s progress.
Job Opportunity: Senior Manager Special Assets Management & Recovery
Position Details
Title: Senior Manager Special Assets Management & Recovery
Rank: Principal Recovery Officer
Department: Credit
Section: Special Assets & Recovery
Salary Scale: COBSS 9 (at officer level I)
Reports to: Chief Manager – Special Assets Management & Recovery
Location: Dar es Salaam
Number of Positions: 1
Position Objective The main purpose of the job is to manage the Collection and Recovery Sub-unit to ensure the turnaround of classified loan portfolios, including SME, MSE, and consumer loans, in line with the business strategy, credit policy, and procedures.
Key Responsibilities
Receive delinquent retail loans with exposure below and consumer loans with above 91 days past due for collection purposes.
Maximize collections and recoveries of non-performing retail portfolios, including consumer loans, digital loans, MSE, and SME loans.
Conduct reviews of delinquent loans and establish strategies to turn them around, ensuring a high-quality performing credit portfolio in line with the business strategy.
Establish compliance for the recovery process, including issuing demand notices against existing securities or guarantees.
Advise branches and management on turnaround plans and follow up on their implementation with the credit department and branches.
Visit borrowers with non-performing facilities to assess and establish cash flows available to support proposed payment plans.
Monitor payments on a monthly basis for non-performing borrowers with settlement arrangements with the bank on the outstanding loan amount.
Liaise with stakeholders, including branches, departments within the bank, clients, government institutions, the Central Bank, and other financial institutions, to ensure the bank’s interests are properly represented and safeguarded.
Review unit reports and related processes and procedures to ensure sound quality control and recommend appropriate interventions in line with the business strategy.
Lead and demonstrate leadership to the team to perform and achieve expected results.
Present and prepare liquidation and turnaround deals that offer minimum cost and maximum return to the bank.
Perform any other official duties assigned by the immediate supervisor or line manager.
Qualifications, Skills, and Experience
Education:
Master’s Degree in Banking, Economics, Commerce, Business Administration, Accountancy, Finance, Risk Management, Actuarial Sciences, Insurance, or equivalent qualifications from recognized institutions.
Experience: At least sixteen (16) years of working experience in credit operations and portfolio monitoring, with a strong background in credit appraisal and management.
Technical Skills:
Knowledge in credit appraisal and monitoring, debt restructuring/workout, collection, and recovery.
Debt recovery management.
Effective writing and presentation skills in English and Swahili.
Excellent interpersonal and networking skills, both internally and externally.
Strong analytical, problem-solving, decision-making, and financial management skills.
Proven leadership skills.
Personal Attributes and Behavioral Competencies
Ability to demonstrate Tanzania Commercial Bank’s core values:
Customer Focus
Trustworthy
Creativity
Teamwork
Excellence
Ability to prioritize work and meet deadlines.
Ability to work quickly, accurately, and consistently under pressure.
A methodical and well-organized approach to work.
Maturity and ability to work in a confidential environment.
Sound judgment, common sense, and good humor.
Application Process
Salary and Benefits: The position offers competitive salary packages and benefits.
Application Method: Applicants must submit their resume via the following link: https://www.tcbbank.co.tz/careers. Applications via other methods will not be considered.
Required Documents: Applicants need to provide:
Personal information
Academic certificates
Work experiences
Application letter
Additional Credentials: Other credentials will be submitted during the interview for authenticity checks and administrative measures.
Commitment: Tanzania Commercial Bank maintains a strong commitment to environmental, health, and safety management.
Selection Process: Shortlisted candidates may be subjected to:
Security clearance
Competency assessment
Physical capability assessment
Application Deadline: 4th September 2025
Note: Late applications will not be considered.
How to Apply:
