Senior Manager-Data Centre I at TCB Bank
Job Overview
Senior Manager-Data Centre I at TCB Bank
Senior Manager-Data Centre I
Tanzania Commercial Bank August 2025
About Tanzania Commercial Bank
Tanzania Commercial Bank is dedicated to providing competitive financial services to its customers while creating value for stakeholders through innovative products. The bank’s vision is “to be the leading bank in Tanzania in the provision of affordable, accessible, and convenient financial services.” As part of its organizational development and human capital management, Tanzania Commercial Bank is committed to attaining, retaining, and developing a highly capable and qualified workforce to enhance the bank’s growth and contribute to the nation’s progress.
Job Opportunity: Senior Manager Data Centre
Position Details
Title: Senior Manager Data Centre
Rank: Principal ICT Officer
Department: Operations
Section: Infrastructure
Salary Scale: COBSS 9 (at officer level I)
Reports to: Chief Manager – Infrastructure
Location: Dar es Salaam
Number of Positions: 1
Position Objective The Senior Manager Data Centre role involves frequent interaction with technology and customers throughout the workday. Strong technical, planning, and troubleshooting skills are essential, along with a deep understanding of IT infrastructure and IT services in the financial sector to provide sound and reliable advice to the organization.
Key Responsibilities
Maintain data centre infrastructure services, including power, ventilation, cooling, equipment racking configuration, and cabling.
Oversee first- to third-level infrastructure operations support for the organization on a 24/7 basis, with on-call support during off-hours for initial response to disruptions, outages, and incidents.
Assist with the implementation and promotion of cybersecurity best practices and lead cyber incident management.
Ensure recovery procedures for all technology hardware are operational and routinely validated.
Manage data centre infrastructure, including network and application systems, and assist with planning and deploying infrastructure security measures.
Maintain backup infrastructure for both bare-metal and virtual machines with appropriate SAN, network, or local storage configurations, using Original Equipment Manufacturer (OEM) and third-party tools on UNIX, Linux, and Windows environments.
Ensure smooth operation of data centre infrastructure services.
Manage ICT risks related to data centre infrastructure and ensure risk and control policies align with the bank’s risk appetite.
Drive modernization of infrastructure, including potential virtualization of the data centre.
Review and ensure data centre change management controls are in place.
Review systems-related projects before implementation to verify compliance with necessary standards and controls.
Coordinate efforts across ICT operational areas to minimize duplication, maximize efficiency, and ensure value for money.
Contribute to business unit strategy development by providing insights on potential product or service improvements and assessing current and anticipated external changes.
Pre-plan and prepare for audits by identifying potential ICT risk areas and processes, and participate in risk control assessment development.
Ensure the availability of business continuity and disaster recovery plans.
Monitor compliance with ICT policies and advise management on gaps through periodic reviews.
Coordinate the closure of ICT policy and control gaps identified by audits or self-reviews by engaging management to define, agree, and monitor progress.
Manage patches for systems within the data centre infrastructure.
Oversee third-party ICT vendors for data centre support and administration.
Provide input for fiscal year capital and operational budgeting of technology-related resources.
Ensure alignment and support of the bank-wide ICT strategy and business objectives.
Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets current and future requirements.
Collaborate with peer infrastructure and ICT managers to provide input into the departmental vision and strategic roadmap for data centre technical platforms.
Maintain an inventory of hardware, including names and addresses of all assets in the data centre.
Qualifications, Skills, and Experience
Education:
Master’s Degree in Computer Science, Information Technology, Computer Engineering, or a related discipline from a recognized institution.
Experience:
Sixteen (16) years of working experience in a relevant field.
Certifications:
ICT-related professional certifications are an added advantage. Highly desired certifications include:
VMware Certified Technical Associate (VCTA)
ITIL
Linux Administration
Microsoft Administration
Technical Skills:
Knowledge of networking hardware, software, and/or computer applications.
Working knowledge of virtualization and server consolidation.
Experience in business process reengineering.
Understanding of banking operations.
Working knowledge of core banking systems.
Personal Attributes and Behavioral Competencies
Ability to demonstrate Tanzania Commercial Bank’s core values:
Customer Focus
Trustworthy
Creativity
Teamwork
Excellence
Ability to prioritize work and meet deadlines.
Capability to work quickly, accurately, and consistently under pressure.
A methodical and well-organized approach to work.
Maturity and ability to work in a confidential environment.
Sound judgment, common sense, and good humor.
Application Process
Salary and Benefits:
The position offers a competitive salary package and benefits.
Application Method:
Applicants must submit their resume via the following link: https://www.tcbbank.co.tz/careers. Applications via other methods will not be considered.
Required Documents: Applicants need to provide:
Personal information
Academic certificates
Work experiences
Application letter
Additional Credentials: Other credentials will be submitted during the interview for authenticity checks and administrative measures.
Commitment: Tanzania Commercial Bank maintains a strong commitment to environmental, health, and safety management.
Selection Process: Shortlisted candidates may be subjected to:
Security clearance
Competency assessment
Physical capability assessment
Application Deadline: 4th September 2025
Note: Late applications will not be considered.
How to Apply:
