Senior Administration Associate (Protocol Services) G7 FT at WFP

Senior Administration Associate (Protocol Services) G7 FT at WFP  

World Food Programme (WFP)

Dar es Salaam

United Nations

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

STANDARD MINIMUM QUALIFICATIONS

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Language: Fluency (level C) in English and Swahili language.

Experience: Seven years of experience in the related functional area. Proficiency in current office software applications and web-based management.

ORGANIZATIONAL CONTEXT

The Common Back Office (CBO) initiative proposes to streamline key operational areas of participating agencies by harmonizing procedures and consolidating support services into one facility at the country level. This consolidation is expected to reduce duplication of functions and administrative and transaction costs, while the harmonized procedures are expected to, at the same time, increase the quality and effectiveness of these services.

The CBO unit will provide common identified services in Common Procurement, Common Logistics, Common Human Resources, Common ICT, Common Finance and Common Administration (including Facility Management) to the United Nations participating entities. Additional services could be included as per agreement between the participating entities and the CBO unit through the hosting entity.

JOB PURPOSE

To coordinate the delivery of quality, client-focused, value-for-money oriented administration services.

KEY ACCOUNTABILITIES (not all-inclusive)

• Supervise and guide a team of staff, acting as a point of referral for them and support them in carrying out their responsibilities, to ensure individual and team objectives are met in compliance with the relevant regulations, policies and procedures, and performance plans.
• Coordinate management of CBO protocol requests, monitor requirements and contribute to the estimation of new requirements to facilitate efficiency and cost-effectiveness of operations and services.
• Coordinate the provision of protocol services, reporting and recommending solutions to rectify any major issues, to ensure the provision of timely services to CBO clients.
• Undertake in-depth analyses of a range of data and compile and prepare comprehensive reports in order to contribute to the provision of accurate information for informative decision-making and to support the effective and timely management of CBO requests.
• Coordinate, monitor and process administrative actions related to protocol, including contracts with external vendors, to ensure all data is accurately and timely recorded, processed in CBO systems and any operational issues addressed.
• Contribute to the revisions and updates of CBO administrative processes and plan, to ensure the continuous improvement of protocol services and smooth implementation in the area of responsibility.
• Answer a range of complex queries, supporting resolution of various daily issues in order to facilitate the maintenance of the right contacts and support partnerships and activities with Ministry of Foreign Affairs,
• Department of Immigration and various vendors in the area of responsibility.
• Provide training and guidance to staff in interpretation of administrative procedures, policies, processes, and use of CBO systems, to ensure consistency and efficiency of services provided to all CBO clients.
• Support other related duties as assigned by Head of CBO.

TERMS AND CONDITIONS

Only shortlisted candidates, will be contacted.

DEADLINE FOR APPLICATIONS

The deadline for submitting this application will be on 19 March 2024.

WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

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