Sales And Marketing Officers II (9 Posts) at Air Tanzania (ATCL)

Sales And Marketing Officers II (9 Posts) at Air Tanzania (ATCL)

Dar es Salaam

ATCL

Air Tanzania Company Limited is the flag carrier airline of Tanzania.

Air Tanzania Company Limited (ATCL) is expanding its network to meet the strategic business needs which focus on sustaining the recorded achievements and remain an airline of choice that meets and exceeds customers’ expectations in line of its mission of provision of reliable, safe, and high-quality services. Therefore, applications are invited from qualified Tanzanians to fill the following positions: –

POSITION: SALES AND MARKETING OFFICER II -TLO (9 POSTS)

MINIMUM ENTRY QUALIFICATIONS:

• Must have Bachelor Degree in any field.
• Must have one of the following certificate; Air Transport Management, Air Ticketing, or equivalent qualifications from any recognized Aviation institution.
• Possession certificate of IATA or UFTAA will be added advantage.
• Must be computer literate.

DUTIES AND RESPONSIBILITIES

• Supervise and ensure efficient and effective check in and boarding of passengers in compliance with carriers’ policy/ procedures and customer expectations.
• Supervise baggage handling and prepare weekly baggage handling report. Liaise with the GHA to ensure lost baggage is communicated, traced and delivered to affected passengers.
• Ensure customers are well handled at all times and especially during flight irregularities and are provided with required assistance.
• Ensure conformity with all regulatory requirements, organization standards and local procedure as well as requirements of customer airlines.
• Effective communication internally and externally to enable effective planning control and reporting
• Ensure a safe and secure working environment in compliance with relevant legislative/ industry requirements.
• Audit, review and report on service delivery to monitor compliance on SLA’s availed to GHA.
• Administrative processes to ensure integrity and accuracy manual and computerized data processing.
• Strict control of excess baggage collection and remittance.
• Record all flight movements as per company requirement.
• Any other duties as may be assigned by your supervisor.

TERMS AND CONDITIONS:

Ten(10)years contract with attractive remuneration and fringe benefits as per ATCL Salary Structure and Incentive Scheme.
Candidates should be willing to work up country apart from Dar es Salaam if required to.

MODE OF APPLICATION FOR ALL APPLICANTS:

Interested applicants must submit a dully signed letter for consideration of the application attached with the following:

• A curriculum vitae (CV),
• Certified copies of all certificates (including secondary school, birth certificates), other relevant certificates,
• Applicants who have studied outside Tanzania should have their certificates approved by relevant authorities
• Tanzania Commission for University (TCU) or National Examination Council- NECTA)
• Two recent passport size photographs
• Name and address of at least two reputable referees;
• Applicant’s reliable contact address, email address and telephone number.

CLOSING DATES:

Applicants should reach the undersigned within 14 days from the first date of this announcement (before 28 December 2023).

MANAGING DIRECTOR & CEO,

AIR TANZANIA COMPANY LIMITED,

P.O. Box 543,

DAR ES SALAAM.

ATCL is an equal opportunity employer. Women are encouraged to apply. Misrepresentation of qualifications or any other information on application shall warrant legal consequences.

The deadline for submitting the application is 28 December 2023

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