Relief Camp Manger at Asilia Lodges And Camps Ltd

Relief Camp Manger at Asilia Lodges And Camps Ltd

Asilia Lodges And Camps Ltd

Arusha

Job Description

EMPLOYMENT OPPORTUNITY

Company Name: Asilia Lodges And Camps Ltd

Position: Relief Camp Manger

Department: Field Operations

Location: Nyrere National Park, Ruaha And Usangu

Reporting To: Field Operations Manager

At Asilia we aim to be an Organization that offers Better Experiences and Strong Positive Impact

We give people joy and appreciation in iconic wildlife & wilderness areas in a way that makes a positive lasting impact on the environment and its people. Behind the scenes, we diligently build our operational, sustainable and marketing/sales capabilities and access to capital to enable scaling up the experience and impact.

As a Relief Camp Manager your role is responsible for implementing site safety and environmental policies as well as overseeing staff, facilities, and general operations of the camp. This position works collaboratively with the Exploration and Environmental departments to support their field activities.

This Job Description is your guide to achieving these objectives by outlining your daily duties & responsibilities. WE BELIEVE IN BETTER!!

SCOPE AND PURPOSE OF JOB:

To ensure guests are well served their meals and drinks, work together with other staff and management in a smooth, safe, and harmonious manner to ensure guests have a memorable stay.

DUTIES, RESPONSIBILITIES & PERFORMANCE STANDARDS

Daily Duties

Answer inquiries pertaining to camp policies and services and resolve occupants’ complaints.
Lead, manage, teach, and coach camp teams, including support members, food services, housekeeping, laundry, maintenance, and other team members.
Conduct employee training programs and performance management to ensure efficient operations and adherence to company standards, policies, and procedures.
Greet and briefing basic information to guests, visitors, or clients
Resolve customer complaints or problems.
Manage guest services and activities
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Coordinate front-office and Back of House activities of the camp with Central office
Monitor petty cash activity of the camp
Oversee assigned duties of staffs to ensure safety or compliance with rules.
Document organizational or operational procedures.
Managing movement of staffs according to company policy

QUALIFICATIONS

Minimum 3 years’ experience as Camp manager or Assistant
Previous experience in bush camps will be highly valued
Studies according to the position
High level of English speaking
Leadership skills, guest oriented, strong communication skills
Knowledge on Ms package
Team-orientation, loyalty, and excellent leadership skills
Flexibility, commitment, dedication, and reliability
Good manners and a positive attitude
A hospitable and service-oriented attitude
Age in between 30-45 yrs old
Good knowledge on the following:

HR

Logistics/resupply
Some bush/guide knowledge
Admin/financial understanding
Local language
Menus, food quality and food presentation

How to Apply:

If you meet the requirements and interested in this exciting opportunity, Please send your application and resume in only one Pdf document not later than 20th February 2023 to zablonm@asiliaafrica.com

Only shortlisted candidates will be contacted

Hard copy or Hand delivery will not be considered