Product Manager – Digital Lending at I&M Bank (T) Limited

Product Manager – Digital Lending at I&M Bank (T) Limited

Dar es Salaam

I&M Bank (T) Limited

I&M BANK TANZANIA It’s Banking… But Better.

Retail & Digital Banking · Dar es Salaam, Ilala

Are you passionate about driving innovation in the banking sector? Do you have a deep understanding of digital lending and a knack for product development? If so, we want you on our team!

As a Product Manager – Digital Lending, you will play a pivotal role in shaping the future of our digital lending and savings products. Your responsibilities will include credit policy review, financial risk management, product development, and project management.

Key Responsibilities/Tasks:

Product Strategy: Guide the strategy and support the implementation of digital loans and savings product development, delivery, and operations.
Growth and Revenue: Develop strategies to maximize growth and revenue for digital lending products while maintaining a quality portfolio.
Data Analysis: Monitor key performance indicators, analyze data, and identify areas for improvement to optimize lending operations.
Stakeholder Collaboration: Work closely with internal stakeholders and external vendors on projects, planning, and execution of product changes.
Market Analysis: Monitor market trends and conduct competitive analysis to enhance customer journey and satisfaction.
Partnerships: Foster relationships with fintech, MNOs, and other external stakeholders to explore innovative lending and savings solutions.
Risk Management: Implement risk management practices and controls to mitigate potential risks associated with digital lending.
User Experience: Continuously improve the user experience and customer journey across all online touchpoints to optimize conversion rates and revenue.
Product Lifecycle: Manage all aspects of the product lifecycle, including strategy, conceptualization, user research, prototyping, rollout, and enhancements.
Customer Engagement: Respond creatively to inquiries and complaints, engaging positively with customers via social media.

Skills, Knowledge, and Abilities:

In-depth understanding of the product life cycle.
Strong credit skills and knowledge.
Sound understanding of the bank’s loan products, policies, and procedures.
Knowledge of various functions within the bank, including digital lending, collections/loan workouts, and operations.
Strong market knowledge.
Proficiency in constructing reports, executive summaries, and briefs.

Academic / Professional Qualifications:

Bachelor’s degree or Advanced Diploma in Business, Accountancy, Economics, Finance, or a related field.
MBA will be an added advantage.

Working Experience Required:

Minimum of 5 years of experience in driving product and business development.
Proven leadership and people management experience (at least 5 years).

How to Apply :

CLICK HERE TO APPLY