Product Associate Job Opportunity at ShuleSoft

Job Overview

Product Associate (2 Positions)

ShuleSoft

Dar es Salaam, Tanzania

Job Summary

Product Associate-Level 1 will be responsible to impact customers with the right skills and knowledge on how to use a specific product for their day-to-day operations.

Key Responsibilities

  • Product implementation and training to customers.
  • Implement ongoing product research for customer success.
  • Perform regular checks on product quality to ensure it works effectively and meets customer demands.
  • Maintain long-term customer support for specific products.

Academic Qualification and Work Experience

  • Candidate should possess Bachelor’s Degree in Accounting, Finance, or any other related fields. CPA will be added advantage.
  • At least one 2-3 years of experience as an Accountant, Customer Support/Services Officer. Experience with ShuleSoft will be an added advantage

Skills and Abilities

  • Customer Support Skills.
  • Consultation and Training Skills.
  • Problem Solving Skills.
  • Research and Analytical Skills
  • Must be computer literate
  • Specific Product Skills
  • Excellent communication and Interpersonal Skills
  • Outstanding Leadership and Management Skills

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