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Payment Specialist – Assistant Manager at Exim Bank Tanzania.

Job Overview

Payment Specialist – Assistant Manager at Exim Bank Tanzania.

Payment Specialist – Assistant Manager at Exim Bank Tanzania.

Payment Specialist – Assistant Manager at Exim Bank Tanzania.

JOB TITLE: Payment Specialist – Assistant Manager
REPORTING TO: Manager — Core Applications Support & Business Analysis
DEPARTMENT: Technology
HOURS OF WORK: 8am – 5pm Monday to Friday. Additional hours as required by workload.

1. PURPOSE OF JOB:

Incumbent in this position shall perform all duties related to the review, assessment, and development of payment platform. Functioning in a liaison capacity, incumbent should analyze and translate business requirements into system and /or business process changes. Incumbent should act a change agent to facilitate effective deployments/modifications to current payment platform practices.

2. PRINCIPLE ACCOUNTABILITIES:

2.1 PRINCIPAL RESPONSIBILITIES:

  • Second level Support for all the issues related to Payment systems (SWIFT, TIPS, TACH, GePG, Mobile Payment and Internet Banking).
  • Create designs for technical solutions to resolve business problems and tryout components of new systems for efficiency.
  • Reach out to business and project managers in the course of work in order identify and evaluate user and business requirements.
  • Create and facilitate cost efficient solutions & analyze systems specification to meet business requirements.
  • Supervise all integration processes with new clients and other third-party vendors.
  • Ensure accurate documentation that may include all systems aspects such as business requirements, client requirements and technical specifications.
  • Supervise project development processes with business and vendors for successful execution of projects.
  • Carryout research on how technology systems are used and suggest ways for system improvement and efficiency.
  • Coordinate change management process and project management process between PMO, Technology and business units in adherence to the laid-out policies and procedures.
  • Develop strong relationships with external vendors, business teams, and other upstream and downstream support teams.
  • Develop strong technical expertise in banking technology and associated applications to understand the end-to-end transaction flows of applications across Exim bank.
  • Perform and seek to continuously improve the monitoring of the application environment and supporting infrastructure.
  • Participate in integration projects with internal and external third-party platforms (e.g. B2B, B2G, B2C etc.)
  • Adopt standardization processes, such as the Change Management Process and New Request Process, to ensure effective and efficient workflow.
  • Plan and conduct simulation of EOM and EOY runs in Collaboration with CBS team to eliminate any unforeseen incidents for successful completion of EOD/EOM/EOY batch runs.
  • Provide and submit updates to Manager Core Applications Support and Business Analysis of weekly basis.

3. SKILLS:

  • Bachelor’s degree (or equivalent) in IT or Computer Science or related field.
  • Minimum three years working experience insupporting banking applications and participating technology projects.
  • Good understanding of API-driven integrations and associated languages
  • Good understanding of Payment Systems i.e., SWIFT, TIPS, TACH, Treasury applications, workflow applications and BOT Applications etc.
  • Proven technology back-end skills i.e., MySQL, SQL and PLSQL
  • Business processes mapping and modelling
  • Strong customer service and troubleshooting skills.

Payment Specialist – Assistant Manager at Exim Bank Tanzania

4. QUALITIES:

  • Ability to communicate technical and functional information using both verbal and written means, to a wide range of end-users.
  • Fluency in spoken and written English
  • Good integrity, supportive, highly committed individual
  • Self-drive and positive attitude
  • Team player and flexible individual

How to Apply :

Please send your application to hrrecruit@eximbank.co.tz Application deadline:- 5th June 2023.

Applications are to be sent with the subject being: Payment Specialist – Assistant Manager

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