IT Support & Multimedia Officer Job Vacancy at Pelsam Limited
IT Support & Multimedia Officer Job Vacancy at Pelsam Limited
IT Support & Multimedia Officer
Pelsam Limited
Key Responsibilities
IT Support Responsibilities
- Provide first-level technical support to customers using Pelsam software and POS hardware.
- Install, configure, and troubleshoot POS systems, printers, computers, and networks.
- Assist with customer onboarding, system setup, and training.
- Respond to customer technical issues through phone, WhatsApp, and remote support.
- Escalate complex software issues to developers.
- Test system features and report bugs.
- Maintain technical support records and daily reports.
Graphic Design Responsibilities
- Design professional marketing materials, posters, banners, and flyers.
- Create social media graphics for Facebook, Instagram, WhatsApp, and other platforms.
- Design promotional materials for Pelsam software products..
- Design company brochures, business cards, and presentations.
- Maintain consistent company branding, colors, and visual identity.
- Work with the Sales and Marketing Department to prepare promotional campaigns.
Video Shooting & Production
- Shoot professional videos showcasing Pelsam products and services.
- Record product demonstrations, customer testimonials, and promotional videos.
- Set up cameras, lighting, microphones, and other recording equipment.
- Edit videos for TikTok, Instagram, Facebook, YouTube, and WhatsApp.
- Add captions, animations, background music, and company branding.
- Work with the Content Presenter and Marketing Team during video shoots.
- Organize and maintain video footage and media files.
Educational Qualifications
- Certificate or Diploma in Information Technology, Computer Science, Multimedia Technology, Graphic Design, or a related field.
- Strong communication and customer service skills.
- Ability to handle both technical support and creative design assignments.
How to Apply:
Send Your CV and application letter to : [email protected]
