IT Digital Channel Officer at KCB Bank Tanzania
IT Digital Channel Officer at KCB Bank Tanzania
Dar es Salaam
KCB Bank Tanzania
KCB Bank Tanzania Limited, also KCB Bank Tanzania, is a commercial bank in Tanzania.
KEY RESPONSIBILITIES:
- Ensures provision of first level support to the existing E-Channel business i.e. ATMs, POS, Cards, Money
- Transfer, Agency Banking, Internet and Mobile banking.
- Perform daily E-Channels monitoring, verifying the integrity and availability of all E-Channels to the Customers.
- Technical engagement in Projects that involve digital channel solutions implementation.
- Routine system administration and management.
- Maintain up to date system and user documentation.
- Ensure compliance of SLAs by system vendors.
- Develop subject matter expert knowledge of Mobile, Internet technologies, eCommerce and other payment banking technologies.
- Develop Business Continuity plans for both mobile & internet channel solutions.
- Service Management – User and Customer support through issue tracking and resolution.
- Develop subject matter expert knowledge of Mobile, Internet technologies, cards, eCommerce and other payment banking technologies.
Academic & Professional
Particulars Detail Specific Field or Qualification Need Type[1]
Education Bachelors Degree In Information Technology, Computer Science, Computer Engineering or related field. RQ
Professional Qualifications MCP, MCTIP, CCNA,T-24 or any banking application ,LINUX , Oracle RQ RQ
Computer language RQ
Ability to write SQL Scripts, PL/SQL procedures in Oracle Database, SQL Server or any other RDMS RQ
Need Types are : RQ = Required, AA = Added Advantage
Deadline: 01/25/2024, 12:45 PM
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