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Human Resources Assistant at Helen Keller International (HKI)

Job Overview

Human Resources Assistant at Helen Keller International (HKI)  

Helen Keller International

Job Description

Human Resources Assistant

Dar es salaam, Tanzania

Established in 1915 with Helen Keller as a founding trustee. Helen Keller International works to save the sight and lives of the most vulnerable and disadvantaged. Headquartered in New York City. Helen Keller Intl currently conducts programs in 20 countries in Africa and Asia as well as in the United States. Helen Keller Intl is known for sustainability, reliability, efficiency, and the highest level of technical expertise in fighting and treating blindness and malnutrition.

Helen Keller Intl Tanzania works in partnership with the Ministry of Health, Community Development, Gender, Elderly and Children (MoHCDGEC), Prime Minister’s Office (PMO), Local Government Authorities (LGAs), local NGOs, and other national and international development partners in the areas of nutrition and Neglected Tropical Diseases. Helen Keller Intl is seeking the Human Resources Assistant to support all of its nutrition programs in Tanzania.

Scope of Position

The Human Resources Assistant will provide overall administrative support to the Human Resources department and assisting with various HR functions.Position Title: Human Resources Assistant
Department: Nutrition
Duty Station: Dar es Salaam
Duration: 2 years (with possibility of extension)

Functional Relationship

The Human Resources Assistant reports directly to the Regional Human Resources Director with dotted line relationship to the Finance and Operations Manager and Country Director.

Specific Responsibilities

The Human Resources Assistant will be responsible for the following, under each area of accountability:

Overall Management and Leadership

  • Assist in oversee the development/improvement of policies and procedures that define recruitment processes, contracting and staff orientation and ensure effective management of the process going forward;
  • Assist in Oversee the development/improvement of policies and procedures that define annual performance evaluation processes and ensure the effective management of the process going forward.
  • Assist in ensure the development, revision/updating of the HKI Human Resources Manual in compliance with local labor laws and HKI overall policies and procedures.
  • Assist in develop/update a standard file checklist for Personnel file documentation that complies with local labor laws and meets HKI requirements for HR records management and ensure that all personnel files are updated in accordance to the checklist;
  • Assist in ensure HKI Tanzania uses an up-to-date standard employment contract which complies with local labor laws and manage contracts and oversight of short-term national consultants, interns, volunteers and international consultant contracts (liaising with program staff as needed);
  • Together with SMT, assist in salary banding scale and compensation package, coordinating compensation surveys to ensure HKI competitiveness in attracting and retaining staff with the NGO market.
  • Monitor timesheet submission and accuracy and ensure that the staff leave requests are tracked processed and regularly updated in HR files.

General Activities

  • Assist in job posting, candidate sourcing, and screening resumes.
  • Assist in Coordinate interview schedules, conduct initial interviews, and assist in candidate selection.
  • Assist in facilitating new hire onboarding processes, including paperwork, orientation, and training.
  • Address employee inquiries and provide guidance on HR policies and procedures.
  • Assist in resolving workplace conflicts and issues in collaboration with managers.
  • Participate in creating a positive work environment by promoting employee engagement and well-being.
  • Assisting in the development and implementation of performance appraisal systems.
  • Assist in coordinating performance reviews and providing feedback to employees.
  • Assist in analyzing performance data and assisting in creating improvement plans.
  • Identifying training needs within the organisation.
  • Assist in Planning, coordinating, and conducting employee training programs.
  • Assisting in the creation and implementation of professional development plans
  • Identifying training needs within the organization.
  • Planning, coordinating, and conducting employee training programs.
  • Assisting in the creation and implementation of professional development plans
  • Identifying training needs within the organization.
  • Planning, coordination, and conducting employee training programs.
  • Assisting in the creation and implementation of professional development plans
  • Identifying training needs within the organisation.
  • Planning, coordinating, and conducting employee training programs.
  • Assisting in the creation and implementation of Professional Development plans
  • Assisting in creating and implementing workplace health and safety policies.
  • Ensuring compliance with health and safety regulations and addressing related concerns.
  • Supporting initiatives that promote diversity and inclusion within the organization.
  • Assisting in creating a diverse and inclusive work environment.
  • Organizing and coordinating employee engagement activities and events.
  • Gathering and analyzing employee feedback to improve engagement.
  • Assist in managing the offboarding process for departing employees.
  • Conducting exit interviews to gather insights and feedback.
  • Assisting in general HR administrative tasks, such as document management and filing.
  • Responding to HR-related inquiries from employees and management.
  • Compiling and analyzing HR-related data for reporting purposes.
  • Generating reports on key HR metrics and trends.
  • These responsibilities are essential for managing the human resources functions of an organization and ensuring that it attracts, retains, and supports a talented and engaged workforce.
  • The specific duties may vary, and HR Assistants may specialize in certain areas such as recruitment, employee relations, or training and development based on the organization’s needs.


  • Degree or equivalent experience in Human Resources, Business Administration, Psychology or related field.
  • At least 3 years of experience in the similar role and/or 3 years of experience in International NGOs.
  • Languages: English and Swahili fluency required. Excellent oral and written communication skills.
  • Strong organizational and administrative skills are crucial for managing tasks such as scheduling interviews, maintaining records, and handling paperwork.
  • Good interpersonal skills are necessary for dealing with a diverse range of people within the organization.
  • HR Assistants often interact with employees, managers, and external candidates.
  • Excellent time management, prioritization, and organizational skills
  • Given the sensitive nature of HR information, the ability to handle confidential information with discretion and integrity is critical.
  • Demonstrated knowledge of the application of information technology to this type of work including Excel and Microsoft Office Suite or equivalent.
  • HR Assistants deal with a lot of documentation, including employee records and benefits
    information. Attention to detail is important to ensure accuracy and compliance.
  • HR Assistants should be able to identify issues and contribute to solutions. Problem- solving skills are valuable in addressing employee inquiries and handling various HR-related challenges.
  • Collaborative skills are important as HR Assistants often work closely with other HR professionals and departments within the organization.
  • Basic understanding of labor laws and regulations is advantageous to ensure compliance in HR practices.
  • The ability to adapt to changing priorities and handle unexpected situations is valuable in the dynamic field of human resources.
  • Ability and willingness to flex work hours to accommodate multiple time zones.

To Apply

Qualified candidates should submit a Cover Letter and Resume at with the subject line: Human Resources Assistant by 08th December 2023.


Helen Keller is dedicated to building an inclusive workforce where diversity of all types is fully valued
– All qualified applicants will receive consideration for employment without regard to ethnicity, race, caste, color, religion, sex, national origin, age, disability, or any other characteristic that has no bearing on the ability to perform the required job duties.
– We are committed to providing reasonable accommodation to individuals with disabilities.
– If you are a qualified individual with a disability and need to request an accommodation during the application or interview process, please contact us at the email above.

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