Health Volunteer – Receptionist at CCBRT

Position: Health Volunteer – Receptionist

CCBRT – Comprehensive Community Based Rehabilitation in Tanzania

Dar es Salaam

Ref: 2024-18

Comprehensive Community Based Rehabilitation in Tanzania (CCBRT) aims to be the preferred provider of accessible specialized health services in Africa. It serves – as a healthcare social enterprise and through development programmes – the community and the most vulnerable. CCBRT is Tanzania’s largest local provider of disability and rehabilitation services. We prevent lifelong disabilities wherever possible and are therefore also engaged in extensive maternal and newborn healthcare (MNHC) activities, including obstetric fistula repairs. Our Maternity and Newborn Wing serves as a referral centre for high-risk and emergency deliveries in the region of Dar es Salaam and the Eastern Zone of Tanzania.

We are seeking a vibrant, sharp and experienced hospital receptionist in order to enhance the front office services

The role

The Receptionist at CCBRT Hospital is responsible for provision of relevant, accurate and complete information on services available at CCBRT, respond timely to questions and needs of patients and visitors at the hospital, ensure that the receptionist’s workstation is clean and well kept including patient/customers sitting area, receive patients/customer feedback and channel them to the appropriate authority timely.

The receptionist is also expected to respond to inquiries from patients, prospective patients and visitors in a courteous manner, verifying client’s booking upon arrival, use polite language while service patients through telephone, email and general inquiries. Ensure adherence to CCBRT guidelines and protocols. Ensure client confidentiality is observed.

This position is offered as Health Volunteer position for 1 year. CCBRT Volunteer terms and conditions apply.

The candidate

• Minimum Diploma in Customer Service, Office management, Business administration or related field
• Certificate of Secondary Education
• At least 3 years experience in Customer service, record keeping or any other relevant and related field
• Medical background/Working in Hospital environment is an added advantage
• Excellent communication skills (English and Kiswahili)
• Computer literate (Microsoft office package)
• Energetic, Flexible and great at Multitasking

How to Apply:

If you are interested please submit your curriculum vitae with 3 references and a cover letter telling us why you believe you are the right person for the role.

Please send your application via email to: [email protected]

CCBRT is an equal opportunities employer and encourages people with disabilities to apply. Selection process will include various assessments rounds.

Please indicate job reference number: 2024 -18|DEADLINE FOR APPLICATIONS: October 8th, 2024

(selection process might commence upon receipt of suitable applications)

CCBRT does not request or accept money from applicants as part of it’s recruitment process.