Head of Digital Business Job at CVPeople Tanzania

Job Overview

Head of Digital Business

CVPeople Tanzania | Full time

Job Description
Reports to: Executive Director

  • New business development, to identify and develop proposals for enhancing customer value and retaining earned value for Bank, with new products/services and channels.
  • Create and implement marketing initiate that support revenue generation plans
  • Monitor revenue pipeline
  • Provide customer insights by blending data with deep understanding of user needs, habits, and perceptions developed through targeted interviews, usability studies, research and customer feedback
  • Work closely with product management team to prioritize growth initiatives and product design and changes
  • Executes the Bank project governance framework and manage the design and execution of all strategic initiatives for the assigned country/region.
  • Establish a control framework that proactively monitors and reports on project execution against the defined metrics and policy/best –practice, responding effectively to noted deviations against established project governance standards.
  • Build and maintain a partner network of suppliers and co-innovators to promote the strategic positioning and competencies of Bank
  • Objective on customer focus within the function, attaining a strong rating in customer and stakeholder surveys.
  • Objective on client communication to assure alignment of customer and partner engagement to business strategy.
  • Contribute to the innovation framework within the business line to facilitate the systematic generation, selection and implementation of value adding ideas.
  • Objective on operational excellence to attain and maintain best-in-class QOS.
  • Regulatory engagement to assure compliance to regulation and positively influence the bank-regulator relationship.

Knowledge and Experience

  • An undergraduate degree or its equivalent in commercial financial or quantitative discipline.
  • MBA or a Master’s degree in a business field is desirable.
  • Professional qualification in Project Management is an advantage e.g. Prince II
  • Experience with business analysis, project management or product development
  • Preferably a minimum of 5 years of relevant professional experience in highly automated environment, including at least 3 years in
  • Business Analysis and/or Project Management related areas.
  • Stakeholder management with multi-functional objectives/goals
  • Tech-savvy
  • Experience with office automation tools

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