Financial Services Specialist Job Vacancy at Vodacom

Financial Services Specialist Job Vacancy at Vodacom

Financial Services Specialist

Vodacom 

Tanzania

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

The role involves execution and implementation of New Financial services (NFS) products roadmap based on the strategic direction of the company; The role also involves R&D for new financial services/products.

Execute the NFS product portfolio as per the strategy aligned.

• Drive day to day products initiatives as per the aligned strategy. This means to ensure customers are well engaged through BTL, ATL and Digital campaigns with regards to NFS products.
• Develop, execute and manage implementation of NFS products adoption strategy. This include creation of tentative business case and ensuring objectives are met.
• Ensure top mind of the dynamics of different financial services market in Tanzania and around the world.

Execute and manage NFS products roadmap.

• Bring about innovation of new financial services products to fit the market need and drive M-Pesa ambitions on financial services space.
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• Continuous review, evaluate and enhance the current product offering.
• To ensure that all products offered are in-tune with customer needs and deliver an excellent customer experience and profitability.

Stakeholder engagements

• Develop, engage and execute new strategic partnership with financial institutions, Donor Organizations and other stakeholders with regards to financial services.
• Maintain internal and external stakeholder relationships with regards to current products and ensure smooth flow of communication and interaction among partners and management.
• Deliver Customer Surveys and research insights with regards to offered NFS products and services to capture customer needs, concerns and margining requirements.
• Develop strong customer relationship strategy this includes design and deploy different initiatives to deliver customer growth and products revenue line growth.
• Drive integration with CVM platforms in delivering of product initiatives growth.
• Consistent tracking & analysis of key performance metrics related to products adoption, usage, revenue.

Product Compliance

• Ensure all products/business development policies, processes, procedures, principles and standards set by M-Pesa and Vodacom are adhered towards implementation of new and existing products.
• To ensure that all necessary documents are provided and submitted.
• Provide key updates to the Financial service regulations and ensure all products and services are delivered as per the stipulated regulations.
• Support product regulatory approval and risk and compliance management.

QUALIFICATIONS & EXPERIENCE

• 2 Years or more experience working in Mobile Money or Banking/Financial Services preferably with experience of digital financial products.
• Bachelor Degree in Commerce, Economics, Financial technology, business administration or related fields. Master’s Degree will be an added advantage.
• Management skills and organization.
• Strong analytical skills, conceptual thinking, problem solving ability and strong business acumen.
• Advanced Microsoft Excel and PowerPoint. Knowledgeable with MsQL and Database is a key added advantage.
• Strong understanding of all aspects of local markets and needs of customer.
• Market research literacy.
• Strong knowledge of mobile money, Fintech and financial services.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.Job recruitment

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people’s lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn’t a concept; it’s lived, breathed, and cultivated through everything we do. You’ll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We’re committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.Talent recruitment

Together we can.

Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.

How to Apply:

CLICK HERE TO APPLY