Dispatcher Job Opportunity at TotalEnergies

Job Overview

TotalEnergies Dar es Salaam,

Job Description

  • Enforce PATROM rules and transport procedure.
  • Ensure before any issue loading document, the truck is accepted for Safe to Load.
  • Before issue, any loading document, ensure the previous load complies with the loading procedure on product compatibility i.e do not issue loading document if the previous load was
  • PMS and intended load is Kerosene or vice versa.
  • Report near misses and deviation.
  • Take part in OBC monitoring when needed
  • Scheduling and delivery:
  • Planning delivery orders and ensure orders are dispatched:
  • Obtains Customers orders from Customer Service in a systematic organized way
  • Ensure drivers and vehicle are available for the trip
  • Ensures efficient routing and scheduling of loads in order to avoid client run out of product due to poor scheduling.
  • Ensures that the customer orders are fully met, customer expectations are exceeded, and ‘best in class’ delivery efficiencies are achieved.
  • Respect the time to deliver defined in each customer contract.
  • Register trips in the different systems (SAP, TAS…)
  • Coordinate the drivers and loading area.
  • Optimize the utilization rate of the fleet and organize client deliveries.
  • Reduce transportation costs.
  • Improve the use of the fleet.
  • Prepare all dispatch documents, Invoices etc.
  • Optimizes and follows up delivery rounds
  • Monitor Dispatch Performance according to SLA
  • Implement and follow up the transport action plan and the KPI as per PATROM
  • Prepare and update pending orders delivery plan report it regularly to NW, GT, CS, and OPS team
  • Manages requests for additional spot trucks in liaison with Transport Coordinator.
  • Plan and monitor trips in compliance with Branch standards and PATROM rules

Delivery Execution.

  • Ensures that daily deliveries are executed as planned and manages any delivery issues (ie. weather problems, diversions, traffic, etc.).
  • Provides customer service with up to date information regarding the execution of the delivery plans.
  • Attends to customer service queries and assist to prioritize emergency deliveries if required

Special Movement

  • Manage product transfers to other Depots
  • Manage transit activities.
  • Manage Local hospitality and borrow/ loan.

Proof of Delivery (POD) Management:

  • Make sure all PODs are returned, duly signed and stamped.
  • Proper control of PODs
  • Ensure documents raised are correct.


  • Prepare a summary of delivery documents for day D for Depot Manager to compare with loading gantry volume.

Candidate profile

  • Bachelor Degree in Business Related Fields.
  • At least 3 years experience in a similar job
  • The job holder must be computer literate.

Offer ID: 61322BR

Metier: Stock Management

Region, department, area: Tanzania

Employment type: Regular position

Experience Level Required: Minimum 3 years

Employer Company: TotalEnergies Marketing Tanzania Limited

Branch: Marketing & Services

About Us / Company Profile

Give your best to better energy and make the commitment with Total. With over 500-plus professions in 130 countries, we offer high safety and environmental

standards, strong ethical values, an innovation culture and wide-ranging career development. Be part of the global team whose mission is already shared by

100,000 employees: to make energy better each and every day.



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