Customer Service Officers – 20 Posts at TAA

Customer Service Officers – 20 Posts at TAA

Ajirayako.co.tz is a leading jobsite in Tanzania. We list the latest jobs in Tanzania from leading employers, EMPLOYER Mamlaka ya Viwanja vya Ndege Tanzania(TAA) is currently seeking 20 qualified candidates to fill the position of Customer Service Officers – 20 Posts

DUTIES AND RESPONSIBILITIES

• To identify customers and their needs;
• To interact with airport customers to provide them with information and guidance on their inquiries regarding services provided;
• To coordinate with other departments on customer care matters and provide reports daily, weekly, monthly, and annually;
• To provide consistence customer care of the highest standards in accordance with professional ethics in the working environment;
• To communicate courteously with customers at all times by telephone, e-mail, letters, face to face etc;
• To facilitate training of other employees in customer care issues and encourage sharing of experience; and
• To perform other duties as may be assigned by supervisor.

 

QUALIFICATION AND EXPERIENCE

• Holder of Bachelor Degree in Commerce/Business Administration (Marketing), Marketing, Mass Communication, Entrepreneurship, Public Relations or equivalent qualifications from a recognized Institution

REMUNERATION SALARY SCALE: TAAS 4.1

CLICK HERE TO APPLY