CIC Agent Vacancy at AB InBev
Job Overview
CIC Agent Vacancy at AB InBev
Position: CIC Agent
LOCATION: TANZANIA DSM HQ
Job requisition id: 30096438
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?
The Key Purpose for this role is to assure the availability of our brands in all Customers, complying with the main KPIs such as contractability, Effectiveness, negotiation effectiveness and digital adoption with the ultimate goal to achieve the volume targets through an effective communication with the customers in order to increase Bees Buyers and a long lasting and sustainable commercial relationship.
Key Roles and Responsibilities:
- Comply with the management indicators: contractability rate, effectiveness, call quality, Retention and Volume.
- Comply the performance indicators: sales volume target, availability or SKU per customer.
- Know the client base of the assigned zone and its purchase volume
- Be very compliant driven of the company’s policies and business processes
- Outbound Calls
Key Attributes and Competencies:
- Computer literacy – Basic knowledge of Excel/Word
- Service oriented, Sales/Commercial oriented, Effective communication skills
- Strong problem-solving skills
- Investigative skills
- Honesty and integrity
Minimum Requirements:
- Degree level qualification or equivalent, preferably in Commerce
- 1 to 2 years of relevant commercial experience, including experience and analysis
Additional Information:
BAND: XI
AB InBev is an equal opportunity employer, and all appointments will be made in-line with AB InBev employment equity plan and talent requirements. We are a company that promotes gender equality. Internal applicants require Line manager approval. Please note that only short-listed applicants will be contacted. The advert has minimum requirements listed. Management reserves the right to use additional/relevant information as criteria for short-listing.
