Call Center Agent Vacancy at Suka Ride
Job Overview
Call Center Agent Vacancy at Suka Ride
Position: Call Center Agent
Suka Ride
Dar es Salaam
Strives To Provide A Respectful Working Environment To The Drivers Using Innovative Solutions. Drive Safe And Do Good
Are you a great communicator who thrives in a fast-paced environment? Suka Ride is looking for a Call Center Agent to provide top-notch customer support and ensure seamless communication with our users.
Key Responsibilities:
- Handle incoming and outgoing customer calls
- Assist drivers and passengers with inquiries and issue resolution
- Provide excellent customer service and maintain a high satisfaction rate
- Record and report call data for service improvements
Qualifications:
- Strong communication and problem-solving skills
- Previous experience in a call center or customer service role is a plus
- Ability to multitask and work in a fast-paced environment
- Fluency in Swahili and English
📜Contract Terms: 3 to 6 months, with potential for extension based on performance.
📅Application Deadline: 13th February 2025, 4:00 PM (East Africa Time)
📩How to Apply: Send your resume to: [email protected]
Join a team that values excellent customer service! Apply today or tag someone who’d be a perfect fit.
