Business Analyst at Old Mutual UAP
Job Overview
Business Analyst at Old Mutual UAP
Business Analyst at Old Mutual UAP
Dar es Salaam
Job Description
To work with Head of Country IT to ensure:
– Successful implementation of business solution transformation
programmes
– This role determines and documents business requirements and works
with design & implementation team to design & implement solutions
Establishment of business needs and expectations
Responsible for establishing IT linkages to the general insurance business and key business stakeholders
Translating the business requirements into appropriate ICT service levels and support process framework
Establishing a process to proactively identify emerging business needs and ICT implications e.g., through Business – to – ICT focus groups
Liaising with users of systems to identify changes that are necessary for the systems to continue supporting the business strategy.
Providing robust analysis and critique to the identified changes before documenting them into formal systems requirement specifications that can be used to design, develop (acquire) and implement an appropriate solution that will address the intended business need while factoring seamless integration with existing solutions for the overall fit.
Development of solutions to address the business needs
Configure and or develop business requirements into technology solutions that meet business requirements
Ensures clear communication of required changes and solutions proposed to stakeholders.
Apply best practices and standards in solution design and project executions for consistent delivery of quality solutions within the defined scope, budget, and time.
Training users and other team members on new information system solutions.
Ensures that solutions developed are properly tested by developing comprehensive test plans.
Management of ICT support in the specific area of assignment
On-going monitoring of ICT support activities and programs
Reporting performance against expectations and addressing the gap with service delivery management
Evaluating the business training needs and developing appropriate training programs
Provide ICT consultation for the business
Establish and drive ICT initiatives in each business to unlock technology value for the business
Champion ICT mediated/driven change management programs
Drive business unit innovation programs
Work with the projects and innovation manager to identify innovation opportunities for the business
Develop a deep business understanding and connect this understanding with the technology needs and capacity
Identify, communicate, and monitor IT investment, cost and value to the business
Skills
Innovation, Project Implementations, Service Delivery, Service Delivery Management, Solutions Design, Taking Initiative
Education
Bachelors Degree (B): Information Technology (Required), Bachelors Degree (B): Management,Information Systems & Technology (Required)
Closing Date: 13 February 2023
