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Branch Manager Job at Old Mutual

Job Overview

Branch Manager

Mbeya

Job Description

The focus of this role is to develop and grow the business by driving a good relationship between clients, agents and brokers in a manner that ensures achievement of set business targets

  • Direct and control the branch team to ensure that they are appropriately motivated and aligned so as to achieve company’s objectives.
  • Raise the company’s profile and enhancing its visibility by positioning it strategically in the Industry through
  • Brand Positioning and Brand Building
  • Develop effective marketing strategy by creating a sustainable and comprehensive sales and marketing plan.
  • Analyze customer research, current market conditions and competitor information.
  • Monitor, review and report on all marketing activity and outcomes.
  • Design and execute innovative marketing strategy.
  • Establish innovative processes to manage existing customer expectations.
  • Ensure a standardized service to all customers.
  • Growing the company’s portfolio through mining of new and existing clients.
  • Facilitation in product development.
  • Facilitation in recruitment, training and development of a robust sales team.
  • Reviewing attrition and assisting in designing retention strategies.
  • Maintaining effective communication by establishing healthy PR with customers, management, internal departments in accordance with corporate strategy.
  • Handle quotations based on proposals and requests to source business and satisfy customers.
  • Follow up on quotations to close business and to get feedback.
  • Daily servicing of clients to nurture the relationship between the company and our customers.
  • Follow up on renewals to retain business.
  • Conduct market intelligence to get information.
  • Provide support services and training to agents.
  • Public Relations – adverts, entertaining media houses to keep clients happy.
  • Premium collections
  • Underwriting, claims follow up
  • Demonstrated exemplary behavior and conduct in performance of duties

Skills

Analytical Thinking, Brand Positioning, Communication, Customer Follow-Ups, Managing Sales Teams, Marketing Activities, Marketing Strategies, Strategic Objectives, Sustainability

Education

Bachelors Degree (B): Insurance (Required), Bachelors Degree (B): Marketing (Required)

Closing Date: 05 August 2022

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