Billing Coordinator Job Opportunity at DHL

Job Overview

Billing Coordinator 
Dar es Salaam
DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post.

  • Extract, review, and assess raw data from IBS for rated shipments that are due invoicing every week.
  • Work closely with IT to ensure that there are no defects with EFD reporting and printing in invoices – along with ensuring a smooth weekly billing run.
  • Support to ensure that all account opening procedures are compiled as per the credit policy, this will include:
  1. Signed Customer Contracts
  2. Supporting paperwork i.e. legal documents
  3. Credit references checks
  • Ensure that all IBS-related invoices comply with the relevant country laws and regulations
  • Timely review and manage accurate customer information in CMD – database.
  • Identify, report any possible tariff defects and adopt global country applicable surcharges to enhance maximum country revenue.
  • Work closely with shared service centers to
  1. Ensure that all shipments are billed
  2. All sanctioned shipments are accurately reported as per the global guideline manual
  • Work closely with the management and commercial department – to report, and project revenue data weekly and monthly.
  • Manage top-line revenue by ensuring accurate billing with minimal errors.
  • Handle customer queries, and correct billing errors through credit notes, while managing customer query turnaround time (TAT) within 3 days.
  • Support for internal and external audits.
  • Perform and report any other tasks as may be guided by the line manager.

Education and Experience

  • Holder of Bachelor Degree in Accounting / Finance
  • Goal and deadline driven
  • High Level of integrity
  • Willingness to learn and adapt their experience to a dynamic environment.
  • Ability to work in a team.
  • Competent user of the Microsoft Excel Functions
  • Good oral & written communication skills both in English and Kiswahili.



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