Account Manager at Inventions Technologies Company Limited

Position: Account Manager 

Inventions Technologies Company Limited

Dar es Salaam

Location: Dar es Salaam / Dodoma (Willingness to relocate as necessary)

Responsibilities:

• Be the primary point of contact and build long-term relationships with customers.
• Help customers through email, phone, online presentations, screen-sharing, and in-person meetings.
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executives.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Forecast and track key account metrics.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
• Monitor and analyze customers’ usage of our product.
• Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
• Liaise between the customer and internal teams.

Must Have:

• Proven account management or other relevant experience.
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering client-focused solutions based on customer needs.
• Proven ability to manage multiple accounts at a time while paying strict attention to detail.
• Excellent listening, negotiation, and presentation skills.
• Excellent verbal and written communication skills.
• Bachelor’s Degree in an appropriate field of study or equivalent work experience.
• 3+ years of experience.
  Deep digital understanding.
  Self-motivated and able to thrive in a results-driven environment.
  Natural relationship builder with integrity, reliability, and maturity.
  Ability to prioritize among competing tasks.
  Critical thinking and problem-solving skills.
  Keen attention to detail and adherence to deadlines.
  Expert at Microsoft Office Suite, Google Apps, Odoo software.

Top Skills & Proficiencies:

• Prospecting Skills
• Teamwork
• Planning
• Building Relationships
• People Skills
• Initiative
• Customer Focus
• Emphasizing Excellence
• Managing Multiple Projects
• Attention to Detail

How to Apply:

To submit your application, please follow the link provided below.

CLICK HERE TO APPLY