Director of Technology & Operations Job Vacancy at Coop Bank Tanzania

Director of Technology & Operations Job Vacancy at Coop Bank Tanzania

Job Announcement: Director of Technology & Operations

About Coop Bank Tanzania

Coop Bank Tanzania is a regulated financial institution dedicated to fostering economic growth, cooperative development, and inclusive financial solutions in Tanzania. By combining sound banking governance, technology modernization, and operational excellence, Coop Bank Tanzania delivers secure, reliable, and innovative banking services to communities across the country.

Position Overview

• Job Title: Director of Technology & Operations

• Organization: Coop Bank Tanzania

• Location: Dar es Salaam, Tanzania

Key Roles and Responsibilities

• Technology & Operations Strategy: Develop and execute the Bank’s overall Technology and Operations strategy to support business growth and service excellence.

• Core Banking & Infrastructure Oversight: Provide strategic oversight of core banking systems, enterprise applications, and core IT infrastructure.

• Cybersecurity & Operational Resilience: Lead cybersecurity initiatives, technology controls, data governance, business continuity planning, and disaster recovery operations.

• Payments & Banking Operations: Oversee payments processing and day-to-day banking operations to ensure reliability, speed, and operational efficiency.

• Digital Transformation & Innovation: Drive enterprise-wide digital transformation, process automation, and technological innovation.

• Project & Vendor Management: Direct major technology projects and manage third-party vendor relationships and service level agreements.

• Regulatory & IT Governance: Ensure full compliance with Bank of Tanzania (BoT) technology regulations, IT governance frameworks, and continuous service improvement.

Qualifications, Experience & Skills

Required Qualifications & Education:

• Education: Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Engineering, Banking, or a related discipline. (Note: Applicants with degrees from foreign universities must attach a TCU letter of recognition).

• Experience: Minimum of 5 years of progressive professional experience, including at least 3 years in senior management or executive leadership, preferably within a regulated financial institution.

Key Competencies & Technical Skills:

• Core Banking & Payments: Demonstrated expertise in core banking systems, payments operations, and large-scale technology upgrades/transformations.

• Security & Resilience: Strong command of cybersecurity frameworks, disaster recovery, business continuity, data governance, and IT governance.

• Project & Change Leadership: Proven ability to lead cross-functional technology projects, manage external vendors, and drive organizational change.

• Strategic Mindset: Strategic thinking paired with strong executive decision-making capabilities.

Desirable (Added Advantage):

• A relevant Master’s Degree or MBA.

Mode of Application

Interested and suitably qualified candidates must submit their complete application pack in PDF format.

Required Application Documents:

1. Application Letter: Not exceeding 3 pages, clearly demonstrating how you meet the position requirements.

2. Academic Documents: Copies of university degrees and academic transcripts (plus TCU recognition letter for foreign degrees).

3. Identification: Copy of a valid National ID (NIDA) card or Driver’s License.

4. Contact Information: Full contact address, telephone number(s), and email address(es).

5. Professional Referees: Names and full contact details/addresses of three (3) professional referees.

Submission Instructions:

• Addressed To: The Managing Director Coop Bank Tanzania

• Submission Email: Submit strictly via Ernst & Young at: [email protected]

• Application Deadline: Friday, November 20, 2026 at 17:00 Hours

(Coop Bank Tanzania is an equal opportunity employer and promotes gender equality. Only shortlisted candidates will be contacted).