Sales Executive – Mbeya Flagship Shop at Vodacom Tanzania

Sales Executive – Mbeya Flagship Shop at Vodacom Tanzania

Job Details

Employer: Vodacom Tanzania PLC

Position: Sales Executive – Mbeya Shop

Department: Commercial & Retail Sales

Industry: Telecommunications, Financial Services (M-Pesa) & Technology

Duty Station: Mbeya, Tanzania

Application Deadline: September 11, 2026

The Sales Executive drives retail store revenue and customer growth within the Mbeya Flagship Store. This position delivers customer experiences, converts sales leads, and promotes Vodacom’s portfolio of products including voice, data, broadband, mobile devices, and M-Pesa financial solutions.
Sales & Revenue Generation: Sell Vodacom products, devices, data bundles, and M-Pesa services; execute upselling and cross-selling strategies to achieve monthly targets.
Customer Experience & Support: Provide after-sales assistance, resolve customer inquiries, record queries in Quick Logs, and follow up on escalated issues to closure.
Product Education & Promotion: Guide customers on current Vodacom promotions, data usage, device capabilities, and mobile financial services.
Operations & Reporting: Maintain store operational standards, report market intelligence on competitor activities, and offer suggestions to improve store sales.

Education: Diploma or Bachelor’s Degree in Business Administration, Marketing, Sales, Commerce, or a related field.
Work Experience: Minimum of 2 years of sales and customer service experience, preferably within retail telecom, consumer electronics, or financial services.
Technical & Commercial Knowledge: Solid understanding of Vodacom products, M-Pesa ecosystem, retail store operations, and consultative sales techniques.
Computer Skills: Proficient in Microsoft Office (Excel, Word, Outlook) and customer logging systems.
Language & Soft Skills: Fluent in spoken and written English and Swahili; strong negotiation, conflict resolution, and interpersonal capabilities.

Interested and qualified retail professionals should submit their applications prior to the deadline:

Application Deadline: Friday, September 11, 2026

Submission Channel: Apply online via the official Vodacom Tanzania Careers Portal quoting Sales Executive – Mbeya Shop.